Microsoft Teams – Guide to Working Remotely

  Microsoft Teams is a great productivity and collaboration tool that can bring your business together when you have staff working remotely or in disparate locations. In this handy guide, Lucidity breaks down how to get started with Teams and some tips on how to maximise your productivity using Microsoft Teams. In this quick-start guide…

The New Normal – Working From Home

This time last week, COVID-19 was rampant elsewhere in the world, but New Zealand still had under 10 known cases. We are now closer to 40 cases and businesses, including ours, are implementing their Business Continuity Plans and working out how to continue business as usual in these unprecedented times. As of right now, Lucidity…

Microsoft Inspire - Roadmap 2020

Microsoft Inspire Summary 2019

A couple of weeks ago­­ Lucidity’s CEO, Paul O’Brien and I commenced our 15-hour journey to the Nevada Desert for Microsoft Inspire which was hosted in Las Vegas.  Both being first time attendees, Paul and I weren’t exactly sure what to expect, and I think I speak for both of us when I say that the…

Lucidity 365 – May 2019 Update

The May 2019 updates for Lucidity 365 will simplify the permission management, allowing admins the option to restrict users from customising in their workspace. Furthermore, there are new features which will make it easier to collaborate with your colleagues or others. New: Restrict users from editing the workspace It’s great when people can edit and…

DNS – Why it’s always the problem

Many issues that users and businesses face are often caused by DNS, as illustrated by one of my favourite troubleshooting tools on the internet  – https://isitdns.com/   Mail failures, websites not loading, or even an inability to get into your Managed Desktop, most of the time it’s typically DNS. What is DNS? DNS stands for Domain Name System…

Windows 7 – End of Support 30th September 2019

Lucidity will be ending support for Windows 7 Devices on the 30th of September 2019. This may result in Windows 7 devices being unable to connect to Lucidity services such as Managed Desktop. This is in preparation for the end of Microsoft’s extended support for Windows 7 Devices which ends on the 14th of January,…

Ben Williams – 30 under 30 Award Winner

Ben Williams, one of the stars of the Lucidity Service Desk, was announced as a winner of the inaugural 30 Under 30 Awards by Reseller News. He was one of the winners of the Technical Category. The requirements for this category were as follows: This award honours individuals who possess superior technical expertise and innovation…