Lucidity 365 – May 2019 Update

The May 2019 updates for Lucidity 365 will simplify the permission management, allowing admins the option to restrict users from customising in their workspace. Furthermore, there are new features which will make it easier to collaborate with your colleagues or others. New: Restrict users from editing the workspace It’s great when people can edit and…

DNS – Why it’s always the problem

Many issues that users and businesses face are often caused by DNS, as illustrated by one of my favourite troubleshooting tools on the internet  – https://isitdns.com/   Mail failures, websites not loading, or even an inability to get into your Managed Desktop, most of the time it’s typically DNS. What is DNS? DNS stands for Domain Name System…

Windows 7 – End of Support 30th September 2019

Lucidity will be ending support for Windows 7 Devices on the 30th of September 2019. This may result in Windows 7 devices being unable to connect to Lucidity services such as Managed Desktop. This is in preparation for the end of Microsoft’s extended support for Windows 7 Devices which ends on the 14th of January,…

Ben Williams – 30 under 30 Award Winner

Ben Williams, one of the stars of the Lucidity Service Desk, was announced as a winner of the inaugural 30 Under 30 Awards by Reseller News. He was one of the winners of the Technical Category. The requirements for this category were as follows: This award honours individuals who possess superior technical expertise and innovation…

Lucidity 365 – April 2019 Update

Lucidity is pleased to announce the first range of updates for the Lucidity 365 product. These changes are going to be implemented on Wednesday night this week and will apply to all new and existing Lucidity 365 tenants. Announcement Centre The new Lucidity 365 Announcement Centre will allow you to create an announcement (including text,…