Lucidity has placed Microsoft technology at the heart of the design and development of a solution that is successfully delivering a truly modern workplace.
(Acquisition announcement to media, 06 June 2019.) Specialist cloud services company Lucidity Cloud Services has acquired managed service provider XSYS IT in a cash deal that adds 77 new customers and grows staff numbers to 32.
Lucidity’s founder and CEO Paul O’Brien says no job losses will result from the acquisition. Former XSYS IT CEO Simon Rowan takes up the role of Operations Manager within the Lucidity senior management team.
O’Brien says the acquisition adds significantly to Lucidity’s blue chip customer list. XSYS IT customers include Kitchen Mania, Augusta Capital and RLB Packaging. Existing large Lucidity customers include real estate companies Professionals and Prestige Realty, chartered accountants Chapman Atkins, travel company NZ Travel Brokers, and large ANZ fresh produce marketing and distribution company, Freshmax.
He says the strategy behind the acquisition is to expand Lucidity’s 24/7 onsite engineering and customer support capability, complementing an already substantial remote support operation. He says Lucidity is now a medium-sized MSP with a growth strategy that includes organic growth and further acquisitions.
“Over the past year or so Lucidity has grown strongly. One of the biggest drivers of that growth is our unique Lucidity 365 service,” Paul O’Brien says.
“Businesses see Lucidity 365 as a fast and easy way to increase productivity and that has opened a lot of doors for us. Users love it because from any device they see every application and just click on the one they want, and our single sign-on password management takes them straight in. They don’t have to remember different passwords or search for the app they need. It simplifies people’s workdays. We’re also reselling Lucidity 365 through our partner Fuji Xerox.”
This month Lucidity moved into modern new premises three times the size of its previous headquarters, enabling the launch of new services such as hot desks for out of town customers. A flexible space can be turned quickly into temporary customer offices to assist with disaster recovery. A dedicated training room fit out is underway, offering a variety of training programs on modern cloud solutions like Office 365 and Lucidity 365. A new demo facility shows the new telephony and conferencing solutions available around Microsoft Teams.