Managed Desktop

Managed Desktop – Your desktop in the cloud.

Want to find out more about Microsoft Azure Virtual Desktop as a Remote Desktop Service?

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Managed Desktop

Managed Desktop provides a simple unified desktop solution to run all your business applications from the cloud, accessible securely over the internet on any device.

A desktop that feels and behaves like a Windows 10/11 PC, but is delivered from Microsoft Azure infrastructure.

Deliver a familiar Windows experience to your team, but rest assured all the complicated things like databases and security are taken care of for you by a Microsoft Award Winning Managed Service Provider with 20+ years experience in this field.

The result is your data, business applications and the latest Microsoft Office technologies are always ready for you whether in the office, at home, at the airport or overseas.

Lucidity leverage the Microsoft Azure Virtual Desktop and Windows 365 platforms to deliver the best solution for your business.

Data Integrity and Security

Lucidity’s Managed Desktop Platform puts your business’s data integrity and security first.

The platform is supported by a number of enterprise grade security tools including:

  • Fortinet’s Unified Threat Management Platform
  • Next generation Antivirus/Endpoint Protection
  • Anti-Ransomware Protection
  • Multi-Factor Authentication
  • Encrypted Transfer of Data

Lucidity have invested heavily in security technology as well as local specialist resource in this field.

Our firewall and reporting solutions protect your team from the many modern IT security threats.

Reduce Risk and Cost

Running on-premise infrastructure is a costly exercise. It has a high capital investment cost, as well as on-going operational maintenance costs. It also exposes your business to an unnecessary amount of risk.

Lucidity have designed Managed Desktop to be securely accessed over the internet. Expensive private network links are not required to run the solution.  We stay on top of the technology and upgrade components as necessary to stay secure.

You don’t need to keep buying high end computer equipment every few years to keep up with the demands of new software.  A basic computer, tablet or mobile device is all you need to access all your business applications, all for a predictable monthly subscription.

Work Remotely

You can access your Managed Desktop from anywhere in the world with an internet connection. This will give you access to:

  • Line of Business Applications
  • Microsoft 365 Applications
  • Company File Data
  • Company Collaboration Tools

No data is stored on your local devices.  You don’t need to worry about your business data if your local computer equipment is stolen or damaged.  Just sign in with your credentials from another device and carry on working.

With the uncertainty of the Covid situation, its very easy to get your team working remotely from almost any device.  We can have your users up and running generally in a few minutes.

Automation & Control

Lucidity have built our Managed Desktop automation to stand up new application servers in minutes, providing additional capacity on the fly; our platform can rapidly scale with your demands.

Over the years, we have worked with many customers who have opened a new office, or acquired a new business unit.  In these situations, our engineers can turn on additional capacity on our platform to deliver customer applications in minutes.  We run powerful database clusters and virtualized server technology to allow us to deliver the right amount of resource to your specific business needs.  Lucidity Managed Desktop grows with your business.  We host customers from a few users through to hundreds of users across offices all over the country.

We have developed our own Power BI reporting system to manage user to server ratio’s and ensure we are running our remote desktop services at the right level of resource to ensure consistent performance to your business.

We use enterprise application management software to allow us to ‘package’ up your specific business applications and configuration and deploy out to the servers that run the applications for your users.  Patching applications and keeping things up to date is automatic; you don’t have to worry about any of the complexities of updating servers.

Find out more about our Automation
Industry Leaders in Remote Desktop Solutions

Lucidity have been delivering Managed Desktop solutions from the time we started in 2003.  In 2020, we started the journey of migrating all our remote desktop clients to use Azure Virtual Desktop and Windows 365 technology.

Managed Desktop takes care of the delivery of all your key business applications, back end databases, systems and files.

We use industry leading application management systems, printer management and security detection systems and can host all your database and bespoke application requirements.

We have built up a vast catalog of applications we can deliver through the desktop solution and can cater to your individual system and network requirements.

We have worked extensively with software partners all over the world, from ERP software out of the USA through to complex travel software out of the Netherlands.

Our team of clever Windows Engineers have many years of real world experience implementing solutions and making software work together to provide simple solutions for our customers.

Managed Desktop is fully compatible with Microsoft 365.  As a Gold Microsoft partner, we can utilise your existing Microsoft 365 subscriptions and combine them seamlessly with Managed Desktop.

Azure Virtual Desktop allows us to run applications like Microsoft Teams and Zoom inside your desktop solution to provide a truly modern and seamless experience.

Frequently Asked Questions

Next Steps

Please feel free to get in touch with our friendly team by completing the form or giving us a call.

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