What we offer

Imagine no longer having to manage your IT in-house, as well as being able to work from anywhere, improving your data security and reducing your IT costs.

At Lucidity, we provide fully managed IT Services meaning you can entirely or partially, outsource your existing IT operations, including all your usual business applications, desktops, devices, hardware, networks, platforms and servers.

We’ll assume ongoing responsibility for managing, monitoring and problem resolution of your select IT systems on your behalf, with the flexibility of a pay as you need, subscription plan.

As the Managed Service of the Year award winner at the 2017 Microsoft partner awards, you can be assured that you are in the best hands with Lucidity.

Check out our Modern Workplace solution offerings to solve your business IT challenges.

Watch this introduction video on what Lucidity can do for your business.

Managed Desktop

Managed Desktop and Office 365

Our core service since we started in 2003 has been delivering a hosted remote desktop solution to customers from a wide variety of different industries across New Zealand.

In 2019, we’re going stronger than ever with 34% growth in the last 12 months alone.

Lucidity have built a hybrid platform – fast dedicated servers running in New Zealand for high performance desktop with full Office 365 and Microsoft Azure integration.

Find out more about how a Lucidity Managed Desktop solution could solve all your IT and Application requirements.

More about Managed DesktopMore about Office 365

Collaboration Solutions

Lucidity have been delivering telephony solutions with Microsoft Unified Communications products for 10+ years.

We offer Skype for Business as a hosted service with telephony integration, and now in 2019 – Teams Direct Routing support for full phone system functionality within Microsoft Teams and Office 365.

We can connect your existing Office 365 Tenant directly to the NZ telephone network and instantly turn on meeting and voice services.

Lucidity partner with Access4 and Broadsoft to deliver a complete PABX system with Contact Centre options and functionality.

Lucidity can consult, design and implement a complete telephony strategy for your business.

Teams & Skype for BusinessUC-OneContact Centre

Lucidity 365 Workspace

New for 2019, our Modern Workplace solution to complement Office 365, Lucidity 365 Workspace provides a whole new way of working securely in your web browser on your local device.

Access all your web and desktop applications from any device or web browser.  Eradicate passwords across your business with Azure Single Sign On technology – authenticate once with Office 365 and launch all other web applications without having to remember passwords and sign ins.  Protect your companies software systems effectively across any device.

Bring Power BI charts, RSS feeds and business data directly to your workspace.  Organise your space like you would applications on your mobile device.

Lucidity 365 has a lot of different functionality to offer.  Check out the demo video to learn more.

More about Lucidity 365 Workspace

Device Management and Security

To provide a complete end to end solution – Lucidity manage your individual computers and mobile devices to provide a total cover solution.

Lucidity utilise industry leading Kaseya and Microsoft InTune technology to manage and maintain your devices, wherever they are located.

We can apply policies and patching to take away all the maintenance tasks from the end users and their local devices.

Coupled with SentinelOne and Fortinet security solutions, Lucidity has all your internet, firewall and local device management covered.

Check out the different options available with Lucidity Cloud Cover.

More about Cloud Cover

Cloud Consulting Services

With many successful cloud implementations delivered, we’ve built a strong team of cloud consultants and IT engineers across a range of different technologies and products.

We know what works, and more importantly what doesn’t.  We use best of breed software and systems to help migrate our customer’s to the cloud and manage and maintain their systems day to day.

We have extensive knowledge in developing solutions for our customers and customising products like Dynamics 365 and FreshDesk to provide complete end to end solutions for our hosted services customers.

If you need help with your IT strategy or are thinking of migrating services to the cloud, we are happy to have a no obligation discussion to see if we can add value to your business.

Virtual CIO ServicesGeneral IT SupportDigital Transformation