Managed IT Services

If managing your IT is time consuming and your IT infrastructure spend is a concern, then outsourcing could be your solution.

What we offer

At Lucidity, we provide fully managed IT Services meaning you can entirely or partially, outsource your existing IT operations, including all your usual business applications, desktops, devices, hardware, networks, platforms and servers.

We’ll assume ongoing responsibility for managing, monitoring and problem resolution of your select IT systems on your behalf, with the flexibility of a pay-as-you-need subscription plan.

As the Managed Service of the Year award winner at the 2017 Microsoft partner awards, you can be assured that you are in the best hands with Lucidity.

Imagine no longer having to manage your IT in-house, as well as being able to work from anywhere, improving your data security and reducing your IT costs!

Check out our Modern Workplace solution offerings to solve your business IT challenges.

Managed Desktop and Office 365

Our core service since we started in 2003 has been delivering a hosted remote desktop solution to customers from a wide variety of different industries across New Zealand.

In 2019, we’re going stronger than ever with 34% growth in the last 12 months alone.

Lucidity have built a hybrid platform – fast dedicated servers running in New Zealand for high performance desktop with full Office 365 and Microsoft Azure integration.

Find out more about how a Lucidity Managed Desktop solution could solve all your IT and Application requirements.

Managed DesktopOffice 365

Lucidity 365 Workspace

Our Modern Workplace solution to complement Office 365, Lucidity 365 Workspace provides a whole new way of working securely in your web browser on your local device.

Access all your web and desktop applications from any device or web browser. Eradicate passwords across your business with Azure Single Sign On technology.

Bring Power BI charts, RSS feeds and business data directly to your workspace. Organise your space like you would applications on your mobile device.

Lucidity 365 has a wide spectrum of functionality to offer. Check out the demo video on our product page to learn more.

Lucidity 365 Workspace

Collaboration Solutions

Lucidity have been delivering telephony solutions with Microsoft Unified Communications products for 10+ years.

We Teams Direct Routing support for full phone system functionality within Microsoft Teams and Office 365.

We can connect your existing Office 365 Tenant directly to the NZ telephone network and instantly turn on meeting and voice services.

Lucidity partners with Access4 and Broadsoft to deliver a complete PABX system with Contact Centre options and functionality.

Lucidity can consult, design and implement a complete telephony strategy for your business.

Teams for BusinessUC OneContact Centre

Cloud Consulting Services

With many successful cloud implementations delivered, we’ve built a strong team of cloud consultants and IT engineers across a range of different technologies and products.

We know what works, and more importantly what doesn’t. We use best of breed software and systems to help migrate our customers to the cloud and manage and maintain their systems day to day.

We have extensive knowledge in developing solutions for our customers and customising products like Dynamics 365 and FreshDesk, to provide complete end to end solutions for our hosted services customers.

If you need help with your IT strategy or are thinking of migrating services to the cloud, we are happy to have a no obligation discussion to see if we can add value to your business.

Virtual CIODigital TransformationLucidity 365 Workspace

Device Management and Security

To provide a complete end to end solution – Lucidity manage your individual computers and mobile devices to provide a total cover solution.

Lucidity utilise industry leading Kaseya and Microsoft InTune technology to manage and maintain your devices, wherever they are located.

We can apply policies and patching to take away all the maintenance tasks from the end users and their local devices.

Coupled with SentinelOne and Fortinet security solutions, Lucidity has all your internet, firewall and local device management covered.

Check out the different options available with Lucidity Cloud Cover.

Cloud Cover