Client Support Services

Our comprehensive support system

Welcome to Lucidity Client Support

Lucidity has designed a comprehensive support system to ensure that help is delivered quickly and effectively. This quick guide outlines our support processes.

Need assistance?  Contact the Lucidity support team

Customer Knowledge Base

Lucidity publish detailed support articles on our Customer Support Portal page.

If you’re looking for information around configuring your setup to connect to Lucidity services, try searching for a knowledge base article to help you through the process.

If you think we should add a new article, please don’t hesitate to log a request so we can improve our knowledge base and better help our customers.

Customer Support Portal

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Contact Support

Please feel free to get in touch with our friendly support team.