Client Support Services
Our comprehensive support system
Our comprehensive support system
Lucidity has designed a comprehensive support system to ensure that help is delivered quickly and effectively. This quick guide outlines our support processes.
support@lucidity.co.nz – you’ll be emailed a ticket number
+64 9 377-2227 – Auckland Helpdesk Team
+64 6 222-1121 – Gisborne Helpdesk Team
Escalate as soon as possible if a ticket is not getting the attention it deserves. Escalate to your Account Manager or contact the Lucidity Service Team:
General Enquiries: info@lucidity.co.nz
Sales Enquiries: sales@lucidity.co.nz
Head Office: +64 9 363-8888
Gisborne: +64 6 222-1130
Please feel free to get in touch with our friendly Helpdesk team by completing this form.