Leading cloud computing and Managed IT services since 2003
Established as Managed Hosted Applications Ltd, Lucidity has been successfully operating in New Zealand and Australia since 2003 when its founders saw relevance in what was to become the next platform for Managed IT Services – Cloud Computing. Together with a pioneering team of IT experts, as awareness grew in the benefits of using Cloud Computing, Lucidity experienced fantastic growth.
Today, from its days of pioneering the very earliest versions of the Cloud, Lucidity aspires to be your Managed IT Services partner of choice that enables modern ways of working. We help you cut though the complexity and noise to deliver modern and secure technology investments that add value quickly. Learn more about our journey.
Our highly skilled team work hard to amaze our customers and continuously evolve their IT. We set ourselves apart with an industry leading ratio of specialist consultants to helpdesk engineers. We pride ourselves on delivering cost-effective enterprise grade solutions to small and medium sized businesses just like us. We do this with our transparent menu-based solutions for Managed IT Services and Project Services.
Experience the Lucidity difference
We are a people and customer centric culture led by our 3 directors who actively work in the business.
With 20+ years experience in cloud, originally delivered from our own datacentres, and now exclusively in Microsoft 365 and Azure, our customers harness a diverse range of skills.
Our industry leading ratio of Helpdesk engineers to specialist consultants provides you access to all the skills you need.
We are fanatical innovators – we continuously evolve to meet our customer’s needs.
Cyber Security is designed into all our Managed IT Services, and we are ISO27001 Certified so you can ensure we take your information security seriously.
We recognise the amazing and important work that not for profits do for our communities and offer generous discounts to all our services and hourly rates.
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Accolades and industry awards
Lucidity and our team are proud to be the recipients of several accolades and awards.
Winner: Microsoft Partner of the Year Award for Managed Services 2015 & 2017
Finalist: Microsoft Partner of the Year Award for Modern Workplace 2019
Individual Award: Microsoft Most Valuable Professional 2016-2023 – Andrew Morpeth (Director)
ISO27001:2022 Certified
Our services
Desktop & Mobile Device Management
Streamline device management, maximise productivity and security, and ensure seamless integration of desktop and mobile devices for your workforce.
Office 365 Productivity
Unlock the full potential of Office 365 with our comprehensive suite of productivity tools, collaboration solutions, and expert guidance for your business.
Cyber Security
Protect your business against cyber threats, data breaches, and malicious activities with our advanced security solutions and proactive monitoring.
Cloud Telephony Services
Transform your communication infrastructure with our cloud-based telephony solutions, enabling seamless voice and collaboration capabilities for your business.
Internet & Networks
Optimise your network performance, connectivity, and reliability with our scalable internet and network solutions tailored to your business requirements.
Managed IT Services
Entrust your IT operations to our team of experts, gaining proactive monitoring, infrastructure management, and comprehensive support to keep your business running smoothly.
IT Support Helpdesk
Receive fast and reliable technical support from our dedicated helpdesk team, ensuring prompt resolution and minimising downtime for your business.
Device Plans
Simplify device management and stay up-to-date with the latest technology trends by leveraging our device plans for procurement, deployment, and lifecycle management.
Cyber Security Plans
Implement a robust cybersecurity strategy tailored to your business, with our comprehensive plans offering proactive monitoring, risk assessments, and incident response.
Infrastructure Plans
Streamline your IT infrastructure with our customised plans, optimising hardware, software, and network components to enhance performance and scalability.
Trusted Advisor (vCIO)
Gain a trusted IT advisor to guide your business strategy and decision-making, with our virtual Chief Information Officer (vCIO) services offering industry insights and technology recommendations.
