Leading cloud computing and Managed IT services since 2003
Established as Managed Hosted Applications Ltd, Lucidity has been successfully operating in New Zealand and Australia since 2003 when its founders saw relevance in what was to become the next platform for Managed IT Services – Cloud Computing. Together with a pioneering team of IT experts, as awareness grew in the benefits of using Cloud Computing, Lucidity experienced fantastic growth.
Today, from its days of pioneering the very earliest versions of the Cloud, Lucidity aspires to be your Managed IT Services partner of choice that enables modern ways of working. We help you cut though the complexity and noise to deliver modern and secure technology investments that add value quickly. Learn more about our journey.
Our highly skilled team work hard to amaze our customers and continuously evolve their IT. We set ourselves apart with an industry leading ratio of specialist consultants to helpdesk engineers. We pride ourselves on delivering cost-effective enterprise grade solutions to small and medium sized businesses just like us. We do this with our transparent menu-based solutions for Managed IT Services and Project Services.
Experience the Lucidity difference
“Lucidity aspires to be your Managed IT Services partner of choice that enables modern ways of working”.
- We are proactive not reactive.
- We seek to understand our customers and how we can improve their business through technology.
- We consult with customers at all levels of the business to help them leverage modern technology.
- We are visible, always looking for opportunities to connect.
- We think security in everything we do.
“We don't just ride along - we're drivers. We're constantly innovating, curious, and committed to transparency".
- We are drivers, not passengers.
- We innovate at every turn.
- We are transparent.
We typically work with small and medium businesses with between 20 and 500 employees, although all our services are fully scalable. We love working with businesses that see the value of IT and want to ensure it evolves over time.
Over 5,500 users across a range of industry sectors, including production and manufacturing, legal, accounting, travel, real estate, healthcare and academic are benefiting from the simplicity, scalability and flexibility of our Managed IT Services. We also love working for Not for Profits and in recognition of the important work they do for our communities, offer generous discounts on our services and hourly rates.
In our last customer survey, 97% of respondents declared themselves satisfied or very satisfied with our Managed IT Services, a fact reflected in our consistently high customer retention rate. Our case studies are a testament to some of the business benefits that our customers are enjoying.