Keeping your network secure and operating at peak performance ensures that you can access the critical business applications you rely on to get work done.
Does any of the following sound familiar?
We're a New Zealand managed IT company that's been around since 2002. Senior to senior, ISO 27001 certified, Microsoft Partner of the Year (twice). Get to know who you'll actually be working with.
Looking for our trust documentation?
Visit our Trust CentreRunning a business is tough, and it's even harder when IT problems slow you down. Pick the challenge that sounds most like you, and we'll show you how we'd fix it - in plain English.
When one person knows everything, the business is fragile.
Real protection from real threats, in plain English.
Your systems should talk. Your data should make sense.
IT that grows when you do, without the rebuild.
Know what you'll pay. No surprises, no creep.
Get IT off your plate so you can run the business.
Already paying for it. Let's make it actually work.
AI without the hype. Practical steps to get started.
Can't see your challenge here?
Start a conversationDay-to-day IT support, helpdesk, device management, and senior-level strategic advice - done by people who actually know your business.
Low-cost fixed-fee support with proactive monitoring.
Full-service managed IT for businesses that need everything.
Our top-tier plan, with 24/7 support.
Backup support for businesses with internal IT.
Strategic IT guidance and quarterly planning.
Servers, networks, and endpoints kept secure.
Not sure which plan fits?
See pricing menuMicrosoft Partner of the Year, Nerdio Platinum Partner, and twenty years of cloud experience. Azure, Microsoft 365, and seamless migrations.
Enterprise-grade cloud infrastructure.
Secure, full-powered desktops on any device.
Email, Teams, SharePoint and OneDrive setup.
AI assistance built into daily tools.
Move off old hardware onto Azure.
Modern protection from data loss.
Microsoft Teams Phone and Cloud PBX.
Practical AI advisory, not hype.
Stuck on legacy systems?
Talk to our cloud teamISO 27001 certified cybersecurity for NZ businesses that don't have an in-house security team.
How exposed are you right now?
Book an AuditTwenty years of doing this means we already understand how your industry works, the apps you depend on, and compliance.
Practice management, LexisNexis, compliance.
Specialist vertical apps, OT/IT convergence.
IT that works for tight budgets.
Distributed teams, mobile workflows.
MedTech support, patient data security.
Not seeing your industry?
We probably still know itGuides, case studies, videos, and white papers - written by the same people who'll be working on your IT.
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Subscribe to updatesKeeping your network secure and operating at peak performance ensures that you can access the critical business applications you rely on to get work done.
Does any of the following sound familiar?

Performance issues and outages are common.

No or infrequent update management.

Changes not implemented correctly first time.
Lucidity’s NetworkProtect offers organisations a managed solution that keeps network environments secure, up-to-date, and operating at peak performance.




We pride ourselves on delivering cost-effective enterprise grade solutions to small and medium sized businesses just like us. We do this with our transparent menu-based solutions which provide easy to understand deliverables and their associated costs.

Request menu pricing here.
No, we cover the cost to on-board your Network environment into management.
NetworkProtect Essentials is our most popular Network management plan.
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A people and customer centric culture led by our 3 directors who actively work in the business.
20+ years’ experience in cloud, originally delivered from our own datacentres, and now exclusively in Microsoft 365 and Azure, our customers harness a diverse range of skills.
Our industry leading ratio of Helpdesk Engineers to specialist Consultants provides you access to all the skills you need.
We are fanatical innovators – we continuously evolve to meet our customer’s needs.
Our our good, better, best menu-based solutions provide easy to understand deliverables and their associated costs – see our menu and get an instant estimate now!
We are a Microsoft certified partner for Modern Work.
Be confident your information is secure working with an ISO/IEC 27001 certified Managed IT Services provider.






Throughout the supply chain of Fresh Produce, from field to fork, Freshmax drives innovation and efficiency and manages commercial relationships across 87 countries spanning seven continents.
Lucidity helped NZ Travel Brokers stay fully operational during COVID-19 – unifying 170 brokers across New Zealand with a secure, cloud-based platform built for disruption.
Watch our case study video to see how Alxemy, known for reshaping payroll data management in New Zealand.

If you are interested in IT Solutions or Managed IT Services, fill the form below and we will be in touch


If you are interested in IT Solutions or Managed IT Services, fill the form below and we will be in touch