Backup to the Future

At one of my first IT jobs working as a technician, I remember a lady running up to our helpdesk and desperately pleading with us to help her recover documents of a personal nature from an external hard drive that had broken. The documents? Her only copies of wedding photos and pictures of her first…

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Network Security with Fortinet Managed by Lucidity

Here at Lucidity, we take network security seriously. The number of threats to your data is increasing daily, you just need to read the news to hear about another innocent person falling victim to digital degenerates, so to protect yourself and your data, you need to invest in good network protection systems. This is where…

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Lucidity’s Contact Centre won’t cost you the earth

After my most recent blog – Not All Phone Systems are Created Equal – I figured I would do a follow-up piece on another feature of the Lucidity Cloud PBX platform. Contact Centre functionality doesn’t typically come cheap. I have experienced this first hand when looking to find a Contact Centre solution for Skype for…

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Optimising your Office 365 Licensing

Not so long ago, the majority of businesses purchased Microsoft licensing on a perpetual basis – a number of licenses are purchased based on user volume.  If you added more users you then purchase some more, if your user numbers went down then you kept some spares on the shelf.  Alongside this, you then paid…

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How does your workspace affect you?

In the Lucidity office, we have everything from obsessive desk tidiers who keep a never-ending supply of hand sanitizer on their desk, to me. I’m personally trying to improve my workspace. I had 3 monitors, laptops to repair, screwdrivers – the lot, all over my desk. Absolute chaos! I’ve now got rid of two of…

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Is Office 2019 the last of its kind?

Office 365 is now a mature product that has enjoyed exponential growth over the past few years. With the release of Microsoft Office 2019 back in September 2018, now might be the time to consider the future of Office perpetual license products in your business. Cloud services have been around for a long time, but Microsoft…

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Not all phone systems are created equal

There are many different options for VoIP phone systems out in the New Zealand market. The majority of these will come with a very similar set of features, stemming from the days of more traditional phone systems. For example, hunt groups, auto attendants or IVRs and hold music have all been around for years. In…

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Some useful websites for your daily browse

The internet is full of wonders. There are many interesting, useful or simply for fun websites that many people don’t know about. In this article, I will be covering some websites that may have useful archives, improve your productivity or simply have some fun. 1.    https://combinepdf.com This helpful tools will help you combine multiple PDF…

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