We are a New Zealand provider of

award-winning, cloud-based

managed IT services


Together, we will help you deliver improved IT scalability, capability, flexibility & security.

cloud services

I need Managed IT Services

cloud advice

I need a Communications solution


I need a virtual desktop solution


I need to migrate (on-prem, G-Suite or Dropbox) to M365/Azure

Our Services

Managed IT Services

We provide fully managed IT services meaning you can partially, or entirely outsource your existing IT operations and have leading New Zealand 24/7 technical support.

We offer a range of Cloud services offering a platform to completely outsource technology from your files and applications through to your telephony and conferencing requirements.

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Infrastructure as a Service

We offer an array of managed, cloud-based Infrastructure (IaaS) solutions, including Microsoft Azure and CloudOS, a NZ hosted cloud solution where both Microsoft Azure public cloud and private cloud are brought seamlessly together.

Lucidity leverage Microsoft Azure for delivering workloads as well as our own modern, high performance locally connected platforms across Auckland and Hamilton data centers.

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Cloud Telephony

As a Microsoft Teams and Broadsoft partner, Lucidity is qualified to meet all of your development, deployment, support and service needs for a cloud-based unified communications solution.

We offer a consultative approach to Voice services, ensuring we recommend the right solution for your business.

The new platforms are game changers in how we work. Find out more about these modern UC services.

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Cloud Consultancy

Our cloud strategy and consulting services can help you devise the best cloud computing solution for your business.

Whether you want to migrate to the cloud, from your on-premise solution, G-Suite or Dropbox instances etc, we can implement a cloud strategy or even optimise your licensing requirements. Our consultants will work with you to define a cloud strategy and custom roadmap for transformation and growth.

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Virtual Desktop

Lucidity has been deploying remote desktop solutions for over two decades  years and know all the ins and outs of making virtual desktops work seamlessly. Originally leveraging high performance locally connected platforms across Auckland and Hamilton data centres for delivering remote virtual desktop workloads, Lucidity now leverage Microsoft Azure for delivering remote virtual desktop workloads. Whilst the underlying hardware platform and virtualisation software has moved into the cloud, all the problems still exist like printing, seamless telephony connectivity and, critically, with making older application line of business applications operate effectively. This is where Lucidity two decades of experience is extremely helpful!

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Microsoft Award Winning Partner

Lucidity have been working with Microsoft technology and Microsoft New Zealand since we started in 2003.  

Lucidity won Microsoft Partner of the Year in 2015 in the Cloud Computing segment, and again in 2017 in the Managed Service Provider category at the annual Microsoft Partner Awards evening.

Lucidity are a Microsoft Gold Partner in New Zealand.  We have a long standing strategic relationship with Microsoft, being one of the first to adopt the Service Provider Licensing model over a decade ago.

In 2019, we are a Tier-1 Microsoft CSP Provider and leaders in the Modern Workplace strategy, servicing thousands of individual users running Office 365, Azure, and Private Cloud services across New Zealand and Australia.

Lucidity are experts in Microsoft Windows, Azure and Office 365 technology.

Managed Services

Lucidity are a long standing Cloud Managed Services partner in New Zealand.

We’ve been providing a range of outsource IT solutions from managing devices right through to providing communications and application platforms since 2003.

We have ready to go Managed Solutions right across the IT spectrum which all integrate with each other though our simple to use control panel and customer portal platform.

From Office 365 services to Data Backup, collaboration solutions like Microsoft Teams through to Next Generation Antivirus solutions, Lucidity stay at the forefront of technology to offer a modern subscription based approach to your IT requirements.

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Lucidity win Microsoft Managed Service Partner of the Year 2017.

Unified Communications Solutions

Lucidity have been working with Microsoft Unified Communications solutions since their launch over a decade ago.

Lucidity provide a completely managed NZ hosted Skype for Business platform with telephony services via Spark or Vodafone, switching hundreds of thousands of phone calls through our systems every month.

2020 see’s Lucidity leading the market with Microsoft Teams Direct Routing into the New Zealand telephone Network and the introduction of our UC-ONE Call Center offering.

We offer a range of cloud based collaboration platforms starting at low per user per month rates though to advanced call center as a service functionality.

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Cloud Consulting & Advice

Lucidity started in hosted services and have a strong understanding of the New Zealand market around available cloud services that work reliably in our part of the world.

We’ve been working with customers and designing and implementing IT strategies for 16+ years with hundreds of successful solutions delivered throughout New Zealand.

We offer Virtual CIO Services, Cloud Migration and Planning through to comprehensive IT Support services – Help-desk and Onsite.

We are a trusted adviser in the Mid Market NZ business space with many satisfied customers running our services every day.

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Lucidity by numbers

Lucidity established in 2002
395+ servers managed

What our Clients Say

Latest News

Are we ready for an extended lockdown?

Whilst our team at Lucidity continue to work as an essential service, I was wondering how many other businesses where still working flat tack or sitting waiting and hoping for a reduction in Covid restriction levels. I recently broke my glasses and had been to the optometrist days before the level 4 lockdown had been…

Planner & To Do integration in Microsoft Teams

Tasks in Teams Microsoft have recently deployed a new feature which integrates your Planner and To Do tasks in Microsoft Teams. Microsoft first announced this at the Microsoft Ignite conference last year and this exciting development is now upon us, bringing a cohesive task management experience to Microsoft Teams users. The Planner and To Do…

Lucidity 365 – October Update

Our Lucidity 365 platform has some awesome new features which we released this week in our October update.  We are excited to share these updates with you and work with our customers to develop their workspaces to drive collaboration and productivity.   You can display YouTube videos in your workspace to share company news, provide helpful training, share success stories and more. The new YouTube tile allows you to easily embed YouTube videos on…

Next Steps

Please feel free to get in touch with our friendly team. Contact us on 09 363 8888 or complete the form below.