Empowering your business with
We are a New Zealand provider of Cloud Managed IT services with a focus on desktop management and cyber security. Serving Auckland, Hamilton, Tauranga, Gisborne & anywhere with an internet connection.
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Experience the Lucidity difference
We are a people and customer centric culture led by our 3 directors who actively work in the business.
With 20+ years experience in cloud, originally delivered from our own datacentres, and now exclusively in Microsoft 365 and Azure, our customers harness a diverse range of skills.
Our industry leading ratio of Helpdesk engineers to specialist consultants provides you access to all the skills you need.
We are fanatical innovators – we continuously evolve to meet our customer’s needs.
Cyber Security is designed into all our Managed IT Services, and we are ISO27001 Certified so you can ensure we take your information security seriously.
We recognise the amazing and important work that not for profits do for our communities and offer generous discounts to all our services and hourly rates.
Lucidity provides cloud Managed IT Services across New Zealand and Australia
Welcome to Lucidity. We are a boutique Managed IT Services provider with a highly skilled team that works hard to amaze our customers and continuously evolve their IT. We set ourselves apart with an industry leading ratio of specialist consultants to helpdesk engineers. We pride ourselves on delivering cost-effective enterprise grade solutions to small and medium sized businesses just like us. We do this with our transparent menu-based solutions for Managed Cloud Services and Project Services – know what you get and how much at a glance!
If you value the benefits IT provides your business and want to ensure they continually evolve, Lucidity could be a great fit for your business!
Our services
Desktop & Mobile Device Management
Streamline device management, maximise productivity and security, and ensure seamless integration of desktop and mobile devices for your workforce.
Office 365 Productivity
Unlock the full potential of Office 365 with our comprehensive suite of productivity tools, collaboration solutions, and expert guidance for your business.
Cyber Security
Protect your business against cyber threats, data breaches, and malicious activities with our advanced security solutions and proactive monitoring.
Cloud Telephony Services
Transform your communication infrastructure with our cloud-based telephony solutions, enabling seamless voice and collaboration capabilities for your business.
Internet & Networks
Optimise your network performance, connectivity, and reliability with our scalable internet and network solutions tailored to your business requirements.
Managed IT Services
Entrust your IT operations to our team of experts, gaining proactive monitoring, infrastructure management, and comprehensive support to keep your business running smoothly.
IT Support Helpdesk
Receive fast and reliable technical support from our dedicated helpdesk team, ensuring prompt resolution and minimising downtime for your business.
Device Plans
Simplify device management and stay up-to-date with the latest technology trends by leveraging our device plans for procurement, deployment, and lifecycle management.
Cyber Security Plans
Implement a robust cybersecurity strategy tailored to your business, with our comprehensive plans offering proactive monitoring, risk assessments, and incident response.
Infrastructure Plans
Streamline your IT infrastructure with our customised plans, optimising hardware, software, and network components to enhance performance and scalability.
Trusted Advisor (vCIO)
Gain a trusted IT advisor to guide your business strategy and decision-making, with our virtual Chief Information Officer (vCIO) services offering industry insights and technology recommendations.
Artificial Intelligence
Design your businesses AI strategy with Lucidity, from turning on systems like Microsoft 365 Copilot, through to designing solutions to integrate in to your existing knowledge systems.
Moving to Lucidity is easy
1.
Initial meeting
Meet with our friendly team to discuss your business needs and wants.
2.
Model selection
Choose a desktop delivery model – Azure Virtual Desktop or Intune (Physical) Desktop.
3.
Security review
Review your Cyber Security requirements.
4.
Plan selection
Select a Managed IT Services plan from our menu.
5.
Project choices
Select migration and upgrade projects from our menu.
6.
Migration start
Get started with our Professional Services team of consultants who will migrate your business to Lucidity and complete any projects.
7.
Continuous support
Enjoy friendly, secure and evolving Managed IT Services.
We’d love to hear from you and determine the best solution for your business
Get in touch with our team below for a pricing menu & to discuss your specific requirements.
Accolades and industry awards
Lucidity and our team are proud to be the recipients of several accolades and awards.
Winner: Microsoft Partner of the Year Award for Managed Services 2015 & 2017
Finalist: Microsoft Partner of the Year Award for Modern Workplace 2019
Individual Award: Microsoft Most Valuable Professional 2016-2023 – Andrew Morpeth (Director)
ISO27001:2022 Certified
Our case studies
Fortis Travel Video Case Study
Explore our partnership with Fortis Travel and see how we’ve empowered their global expansion through Azure Virtual Desktop and Microsoft Intune.
CooneyLeesMorgan Video Case Study
Watch our case study video to see how Azure Virtual Desktop helped revolutionise device management and modernise on-site servers for CooneyLeesMorgan.
Bluelab Video Case Study
Watch our case study video to discover how Bluelab moved from a traditional server model.
Frequently asked questions
Glad you asked – we have transparent menu-based pricing that reduces in cost as you grow – request pricing menu here.
Check out our solutions or request menu pricing here.
Request a pricing menu
Not unless you choose any upgrade projects as you migrate. We cover the cost to migrate any existing Microsoft cloud services to Lucidity management. We ask for a 3-year commitment in return.
Lucidity has a very diverse range of customers and believe that our skills are relevant to any industry – we specialise in core IT services and infrastructure, and work alongside any specialise business application vendors where necessary. To name a few industries we work with:
– Professional services such as accountants and lawyers
– Real Estate
– Travel
– Production and manufacturing
– Primary industries
– Healthcare
– Academic
– Not for Profits and Charities – in recognition of the important work they do for our communities, we offer generous discounts on our services and hourly rates.
Haven’t answered your question? Send us a chat and email.
