Proudly trusted by...

Logo (2)

Experience the Lucidity difference

handshake copy
We are a people and customer centric culture led by our 3 directors who actively work in the business.
experience copy
With 20+ years experience in cloud, originally delivered from our own datacentres, and now exclusively in Microsoft 365 and Azure, our customers harness a diverse range of skills.
lightbulb copy
Our industry leading ratio of Helpdesk engineers to specialist consultants provides you access to all the skills you need.
award copy
We are fanatical innovators – we continuously evolve to meet our customer’s needs.
shield copy
Cyber Security is designed into all our Managed IT Services, and we are ISO27001 Certified so you can ensure we take your information security seriously.
worldwide (1)
We recognise the amazing and important work that not for profits do for our communities and offer generous discounts to all our services and hourly rates.

Lucidity provides cloud Managed IT Services across New Zealand and Australia

Welcome to Lucidity. We are a boutique Managed IT Services provider with a highly skilled team that works hard to amaze our customers and continuously evolve their IT. We set ourselves apart with an industry leading ratio of specialist consultants to helpdesk engineers. We pride ourselves on delivering cost-effective enterprise grade solutions to small and medium sized businesses just like us. We do this with our transparent menu-based solutions for Managed IT Services and Project Services – know what you get and how much at a glance!

If you value the benefits IT provides your business and want to ensure they continually evolve, Lucidity could be a great fit for your business!

More about us

Our services

Moving to Lucidity is easy


Initial meeting

Meet with our friendly team to discuss your business needs and wants.


Model selection

Choose a desktop delivery model – Azure Virtual Desktop or Intune (Physical) Desktop.


Security review

Review your Cyber Security requirements.


Plan selection

Select a Managed IT Services plan from our menu.


Project choices

Select migration and upgrade projects from our menu.


Migration start

Get started with our Professional Services team of consultants who will migrate your business to Lucidity and complete any projects.


Continuous support

Enjoy friendly, secure and evolving Managed IT Services.

We’d love to hear from you and determine the best solution for your business

Get in touch with our team below for a pricing menu & to discuss your specific requirements.

Accolades and industry awards

Lucidity and our team are proud to be the recipients of several accolades and awards.
Winner: Microsoft Partner of the Year Award for Managed Services 2015 & 2017
Finalist: Microsoft Partner of the Year Award for Modern Workplace 2019
Individual Award: Microsoft Most Valuable Professional 2016-2023 – Andrew Morpeth (Director)
ISO27001:2022 Certified

Our case studies

Freshmax Video Case Study

Watch our case study video to find out how Freshmax, one of the largest fresh produce distribution businesses across Australia and New Zealand

Managed Desktop & Managed Outlook for World Travellers

We are a cooperative group of businesses, so our IT need was two-fold. We required overall IT systems for the Management Services part of the business that coordinates the services for the coop members

Managed Desktop Solution for German-New Zealand Chamber of Commerce

Originally founded as the New Zealand-German Business Association Inc. in 1983, the German-New Zealand Chamber of Commerce Inc.

Frequently asked questions

Glad you asked – we have transparent menu-based pricing that reduces in cost as you grow – request pricing menu here.

Check out our solutions or request menu pricing here.

Request a pricing menu

Not unless you choose any upgrade projects as you migrate. We cover the cost to migrate any existing Microsoft cloud services to Lucidity management. We ask for a 3-year commitment in return.

Lucidity has a very diverse range of customers and believe that our skills are relevant to any industry – we specialise in core IT services and infrastructure, and work alongside any specialise business application vendors where necessary. To name a few industries we work with:

– Professional services such as accountants and lawyers

– Real Estate

– Travel

– Production and manufacturing

– Primary industries

– Healthcare

– Academic

– Not for Profits and Charities – in recognition of the important work they do for our communities, we offer generous discounts on our services and hourly rates.

Haven’t answered your question? Send us a chat and email.

Book a consultation

This field is for validation purposes and should be left unchanged.