Lucidity DeviceProtect ensures your end user devices are up to date and secure.

  • Ensure your devices are kept up to date with Windows Update management.
  • Improve Cyber Security through market leading Anti-Virus and Ransomware protection with alert response.
  • Further secure your devices with automated Application updates management.

Where DeviceProtect can help

A well cared for device will last longer and have reduced reactive support incidents resulting in maximum productivity. DeviceProtect ensures this through active management and monitoring, Windows Update management and security alert response.

Does any of the following sound familiar?

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    No visibility of your device fleet.

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    Limited Cyber Security protections.

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    Age or lack of maintenance is causing performance issues.

Lucidity’s DeviceProtect solution

Lucidity DeviceProtect is a device management service with several options to meet your needs and budget. DeviceProtect can be purchased separately and is included in our Managed IT Bundles.


DeviceProtect Essentials

Ensures your devices are up to date and easy to support.
  • Ransomware Protection.
  • Anti-Virus software.
  • Windows patch management.
  • Remote Management and Monitoring (RMM) tools.

DeviceProtect Complete

Ensures your devices are up to date, easy to support and are protected from Cyber Security threats.
  • Everything from Essentials +‌
  • Critical Windows security patching.
  • Compliance reporting and remediation.

DeviceProtect Premium

Ensures your devices are up to date, easy to support and is further protected from Cyber Security threats.
  • Everything from Complete +‌
  • Automated Application patch management.

Managed and monitored

Our team will manage and monitor your end user devices to ensure they are performing.
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Ransomware and Anti-Virus is standard with all our plans.
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Up to date

All our plans ensure Windows updates are installed. Our premium plan includes application updates, further reducing security risks.


Our team can see device information and remote assist quickly in just a few clicks.

We’d love to hear from you and determine the best solution for your business

Check out our menu-based solutions and get an instant estimate now, or get in touch to discuss your specific requirements.

DeviceProtect menu

We pride ourselves on delivering cost-effective enterprise grade solutions to small and medium sized businesses just like us. We do this with our transparent menu-based solutions which provide easy to understand deliverables and their associated costs.

DeviceProtect Essentials

Keep devices current and support-friendly with ransomware protection, antivirus software, Windows patch management, and remote management tools.

DeviceProtect Complete

Builds on Essentials by adding critical Windows security patching and compliance reporting for robust protection against cyber threats.

DeviceProtect Premium

Extends Complete with automated application patch management for comprehensive security and maintenance of your IT environment.

Compare plan details

Frequently asked questions

Glad you asked – we have transparent menu-based pricing that reduces in cost as you grow – Request pricing menu here. Also, DeviceProtect is included in all our Managed IT Bundles.

No, we cover the cost to on-board your devices. We may need your assistance on the ground to install our software management agent – from here we can do everything else remotely. If you need assistance onsite to install the agent there may be additional costs.

DeviceProtect Complete is our most popular device management plan.

Moving to Lucidity is easy


Initial meeting

Meet with our friendly team to discuss your business needs and wants.


Model selection

Choose a desktop delivery model – Azure Virtual Desktop or Intune (Physical) Desktop.


Security review

Review your Cyber Security requirements.


Plan selection

Select a Managed IT Services plan from our menu.


Project choices

Select migration and upgrade projects from our menu.


Migration start

Get started with our Professional Services team of consultants who will migrate your business to Lucidity and complete any projects.


Continuous support

Enjoy friendly, secure and evolving Managed IT Services.

Benefits of working with Lucidity

  • A people and customer centric culture led by our 3 directors who actively work in the business.

  • 20+ years’ experience in cloud, originally delivered from our own datacentres, and now exclusively in Microsoft 365 and Azure, our customers harness a diverse range of skills.

  • Our industry leading ratio of Helpdesk Engineers to specialist Consultants provides you access to all the skills you need.

  • We are fanatical innovators – we continuously evolve to meet our customer’s needs.

  • Our good, better, best menu-based solutions provide easy to understand deliverables and their associated costs – see our menu and get an instant estimate now!

  • We are a Microsoft certified partner for Modern Work.

  • Be confident your information is secure working with an ISO/IEC 27001 certified Managed IT Services provider.

Not found what you are looking for?

Our case studies

Freshmax Video Case Study

Watch our case study video to find out how Freshmax, one of the largest fresh produce distribution businesses across Australia and New Zealand

Managed Desktop & Managed Outlook for World Travellers

We are a cooperative group of businesses, so our IT need was two-fold. We required overall IT systems for the Management Services part of the business that coordinates the services for the coop members

Managed Desktop Solution for German-New Zealand Chamber of Commerce

Originally founded as the New Zealand-German Business Association Inc. in 1983, the German-New Zealand Chamber of Commerce Inc.

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