Managed IT Essentials

The benefits of the Managed IT Essentials Bundle

Managed IT Essentials is a Managed IT Services Bundle providing your business the necessary basics, including anti-virus, Microsoft 365 backup, and break/fix and change request support.

A cost-effective option suitable where there is an I.T executive and operational function within your business that can evolve I.T. to your business needs and you want to off-load Helpdesk, or where I.T. needs are very simple.

There is limited proactive management or maintenance included with the Essentials Bundle, so we recommend customers have an internal role responsible for IT management with Lucidity supporting that role via our Helpdesk.

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Add a Technology Alignment Manager for a more proactive service

Upgrading to our Managed IT Complete Bundle will ensure IT will be engaged, secure and well managed.

You will be assigned a dedicated Technology Alignment Manager (TAM) who will assume technical ownership and become the expert on your systems and to your people, be your technology advocate within Lucidity, and will be responsible for running frequent technology alignment reviews against our standards. Your TAM will also schedule monthly meetings and become a familiar face to your staff.

We’d love to hear from you and determine the best solution for your business

Check out our menu-based solutions and get an instant estimate now, or get in touch to discuss your specific requirements.

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Benefits of working with Lucidity

  • A people and customer centric culture led by our 3 directors who actively work in the business.

  • 20+ years’ experience in cloud, originally delivered from our own datacentres, and now exclusively in Microsoft 365 and Azure, our customers harness a diverse range of skills.

  • Our industry leading ratio of Helpdesk Engineers to specialist Consultants provides you access to all the skills you need.

  • We are fanatical innovators – we continuously evolve to meet our customer’s needs.

  • Our our good, better, best menu-based solutions provide easy to understand deliverables and their associated costs – see our menu and get an instant estimate now!

  • We are a Microsoft certified partner for Modern Work.

  • Be confident your information is secure working with an ISO/IEC 27001 certified Managed IT Services provider.

Not found what you are looking for?

Our case studies

Freshmax Video Case Study

Watch our case study video to find out how Freshmax, one of the largest fresh produce distribution businesses across Australia and New Zealand

Managed Desktop & Managed Outlook for World Travellers

We are a cooperative group of businesses, so our IT need was two-fold. We required overall IT systems for the Management Services part of the business that coordinates the services for the coop members

Managed Desktop Solution for German-New Zealand Chamber of Commerce

Originally founded as the New Zealand-German Business Association Inc. in 1983, the German-New Zealand Chamber of Commerce Inc.

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