Smarter MSP Cloud Delivery with Azure & Nerdio

Lucidity helps MSPs deliver faster, smarter, and more cost-effective cloud services, powered by Nerdio and Azure Virtual Desktop.
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Your MSP Partner for

Azure and Nerdio Delivery

At Lucidity, we understand the pressures MSPs face: tight margins, demanding customers, and the constant need to deliver more with less. We’ve built our capability around Microsoft Azure, Nerdio, and Azure Virtual Desktop (AVD) to help MSPs like you deliver better managed services, faster onboarding, and more scalable cloud environments.


Whether you need a trusted delivery partner for an urgent project, specialist Nerdio expertise, or additional engineering capacity, we’re ready to get started from the first conversation.

Cloud Migration & Azure Onboarding
Azure Virtual Desktop (AVD)
Nerdio Platform Management
Follow-the-Sun Delivery

How Lucidity Supports MSPs

Since 2003, Lucidity has been delivering virtual desktop solutions. In 2020, we went all in on Microsoft Azure, migrating 50+ remote desktop customers to Microsoft Azure, Virtual Desktop (AVD), and Microsoft Intune. We have documented everything we know into one practical guide for MSPs ready to build or scale their AVD capability.

Cloud Migration and Azure Onboarding

Move your customers off legacy platforms and into a modern Azure environment: fast, secure, and with minimal disruption.

Azure Virtual Desktop (AVD)

Deploy and manage scalable AVD environments backed by a certified team with real-world migration experience across 50+ customer workloads.

Nerdio Platform Management

Leverage Nerdio to automate, optimise, and manage your Azure environments from a single control plane, reducing overhead and improving service margins.

Follow-the-Sun Delivery

Our team spans New Zealand and Australia, which means your projects keep moving around the clock. Your customers get continuity. Your engineers get sleep.

Download the MSP Azure Services Overview

See
Nerdio in Action

Lucidity migrated an entire customer base from legacy on-premise hardware to a single Azure cloud platform, delivering faster onboarding and a more cost-effective service model. Here is what our own team and our Nerdio partners have to say about the outcome.

“As a result of the Nerdio efficiencies, we are able to deliver much better managed IT services, much more quickly, and at a much more cost-effective price point for our customers.”

– Andrew Morpeth, Lucidity

The team at Lucidity are a fantastic Nerdio partner. They’re forward thinking and fully embrace our technology to benefit their business. They saw early on the power of unifying all their client installations and became a Platinum Partner with us, certifying 10 of their engineers in our NMM product.

It’s been great to watch them fully leverage the Microsoft Azure cloud and move every one of their customers off old environments. We look forward to working a lot more with Lucidity and together growing our footprint in Azure Virtual Desktop and Intune technology in New Zealand.

– Will Orminsky, VP, MSP Sales Boston, USA – https://getnerdio.com/

One Platform.
Every Customer. Total Control.

Managing AVD and endpoint management across multiple customers used to mean juggling multiple tools and portals. Nerdio’s Intune integration changes that, consolidating everything into a single management layer that gives your engineers total visibility and control across every client environment.

“One control panel would rule them all.”

– Paul O’Brien, Founder & Director, Lucidity

See It in Action
thePickle Case Study

thePickle, a US-based MSP, needed urgent support migrating a customer’s hosted desktop environment. With customer commitments on the line, they turned to Lucidity. Our follow-the-sun delivery model meant engineering work continued around the clock, with daily progress reports landing in their inbox each morning. The migration was completed seamlessly while their US team slept.

“I would wake up to a status report telling me what progress was made, that was great.”

– thePickle, MSP Partner, United States

Download the Full Case Study

thePickle & Lucidity Cloud Services

Smarter MSP Delivery Starts Here.

Whether you need a trusted delivery partner for an urgent project, specialist Nerdio expertise, or additional engineering capacity, we are ready to get started from the first conversation. If you need extra capacity for your IT support helpdesk, we can help with that too.
Get in Touch with LucidityTalk to the Team

FAQs for Managed Service

Providers Cloud Services

How does Lucidity partner with other MSPs?

We act as an extension of your engineering team. Whether you need a white-label partner to handle complex Azure migrations behind the scenes, specialist Nerdio configuration expertise, or extra engineering capacity for an urgent rollout, we adapt to your business model to deliver seamless project execution.

What certifications do your engineers hold?

As a Platinum Nerdio Partner and a verified Microsoft Solutions Partner, our engineering team holds advanced certifications including AZ-305 (Azure Solutions Architect), AZ-140 (Configuring and Operating Microsoft Azure Virtual Desktop), AZ-104, and AZ-900. Our senior engineers are fully certified in deploying and optimizing the Nerdio Manager for MSP (NMM) platform.

How does the "Follow-the-Sun" delivery model benefit my MSP?

Because our engineering team is located across New Zealand and Australia, we leverage the time zone difference to work while your local team sleeps. If you are located in the US or Europe, your projects and customer migrations progress overnight. You wake up to a completed status report ready for your morning stand-up, drastically reducing downtime for your end-users.

Can you help move our customers off legacy, on-premise infrastructure?

Yes. We specialize in taking complex, multi-application on-premises environments or legacy hosted desktops and re-architecting them securely for the public cloud. We fully transitioned our own 20-year legacy data center infrastructure to the Azure cloud, meaning we bring real-world, battle-tested migration strategies to your customer deployments.

Do you offer support after the initial Azure or AVD deployment?

Yes. Beyond initial scoping, architectural design, and migration, we provide comprehensive platform management and ongoing backend infrastructure support plans. We help you maintain centralized oversight, engineer accountability, and audit logging through a unified Nerdio and Intune control panel.