Lucidity AVDProtect ensures Azure Virtual Desktop is up to date, secure, backed up and performing well.

  • Keep your Azure Virtual Desktop performing at its peak with regular maintenance and tuning.
  • Ensure your Azure Virtual Desktop is kept up to date with Windows Update management.
  • Improve Cyber Security through market leading Anti-Virus and Ransomware protection with alert response.
  • Keep costs down with our auto-scaling technology.

Where AVDProtect can help

A well cared for Azure Virtual Desktop environment will perform better, have reduced reactive support incidents resulting in maximum productivity, and be secure. Leveraging our automation platform, AVDProtect ensures this through active management and monitoring, Windows Update management and security alert response.

Does any of the following sound familiar?

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    No or infrequent Windows Update management.

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    Maintenance takes too long and often gets skipped.

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    Managing and updating applications is difficult.


AVDProtect Essentials

Ensures your Azure Virtual Desktop environment is up to date and performing.
  • 8×5 Uptime monitoring and response
  • Ransomware Protection.
  • Anti-Virus software.
  • Windows patch management.

AVDProtect Complete

Ensures your Azure Virtual Desktop environment is up to date, performing and compliant.
  • Everything from Essentials +‌
  • 24×7 uptime monitoring and response.
  • Critical Windows security patching.
  • Quarterly application updates.
  • Compliance reporting and remediation.

AVDProtect Premium

Adds an ‘insurance policy’ that covers the remediation of any faults 24/7.
  • Everything from Complete +‌
  • Fault remediation is included, 24/7.

Managed and monitored

Our team will manage and monitor your Azure Virtual Desktop environment to ensure they it’s performing.
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Ransomware and Anti-Virus is standard with all our plans.
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Up to date

All our plans ensure Windows updates are installed. Our complete & premium plans includes expedited critical patching and application updates, further reducing security risks.


Our team can see device information and remote assist quickly in just a few clicks.

We’d love to hear from you and determine the best solution for your business

Check out our menu-based solutions and get an instant estimate now, or get in touch to discuss your specific requirements.

AVDProtect menu

We pride ourselves on delivering cost-effective enterprise grade solutions to small and medium sized businesses just like us. We do this with our transparent menu-based solutions which provide easy to understand deliverables and their associated costs.

AVDProtect Essentials

Keeps your Azure Virtual Desktop up-to-date and performing with 8×5 monitoring, ransomware protection, antivirus software, and Windows patch management.

AVDProtect Complete

Builds on Essentials by adding 24×7 uptime monitoring, critical Windows security patching, quarterly application updates, and compliance management.

AVDProtect Premium

Extends Complete P1 with an added ‘insurance policy’ for 24/7 fault remediation, ensuring continuous protection and support.

Compare plan details

Frequently asked questions

Glad you asked – we have transparent menu-based pricing that reduces in cost as you grow

Request a pricing menu

No, we cover the cost to on-board your Azure Virtual Desktop environment into management.

AVDProtect Complete is our most popular Azure Virtual Desktop management plan.

Moving to Lucidity is easy


Initial meeting

Meet with our friendly team to discuss your business needs and wants.


Model selection

Choose a desktop delivery model – Azure Virtual Desktop or Intune (Physical) Desktop.


Security review

Review your Cyber Security requirements.


Plan selection

Select a Managed IT Services plan from our menu.


Project choices

Select migration and upgrade projects from our menu.


Migration start

Get started with our Professional Services team of consultants who will migrate your business to Lucidity and complete any projects.


Continuous support

Enjoy friendly, secure and evolving Managed IT Services.

Benefits of working with Lucidity

  • A people and customer centric culture led by our 3 directors who actively work in the business.

  • 20+ years’ experience in cloud, originally delivered from our own datacentres, and now exclusively in Microsoft 365 and Azure, our customers harness a diverse range of skills.

  • Our industry leading ratio of Helpdesk Engineers to specialist Consultants provides you access to all the skills you need.

  • We are fanatical innovators – we continuously evolve to meet our customer’s needs.

  • Our good, better, best menu-based solutions provide easy to understand deliverables and their associated costs – see our menu and get an instant estimate now!

  • We are a Microsoft certified partner for Modern Work.

  • Be confident your information is secure working with an ISO/IEC 27001 certified Managed IT Services provider.

Not found what you are looking for?

Our case studies

Freshmax Video Case Study

Watch our case study video to find out how Freshmax, one of the largest fresh produce distribution businesses across Australia and New Zealand

Managed Desktop & Managed Outlook for World Travellers

We are a cooperative group of businesses, so our IT need was two-fold. We required overall IT systems for the Management Services part of the business that coordinates the services for the coop members

Managed Desktop Solution for German-New Zealand Chamber of Commerce

Originally founded as the New Zealand-German Business Association Inc. in 1983, the German-New Zealand Chamber of Commerce Inc.

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