Upgrade your telephony with our leading Webex Cloud PBX solution

  • Enable remote or distributed workforces to work from anywhere.
  • Control your reachability with call forwarding and no-answer controls.
  • Replace existing traditional or Cloud PBX solutions.
  • See your staff availability and online status before transferring calls.

Where a Webex Cloud PBX solution can help

An easy to use, feature rich, and cost-effective solution powered by Cisco WebEx. Recommended for customers who are not using Microsoft Teams Phone System or who require a more traditional Cloud PBX solution.

Does any of the following sound familiar?

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    Your phone system doesn’t support remote working.

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    No mobile app support.

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    No visibility into staff availability.

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    Aging hardware that is expensive to support or ties you to a desk.

Lucidity’s Webex Cloud PBX solutionNormal

For most businesses, the phone system is critical to ensuring successful communication and collaboration among their employees, partners and customers.

Webex Cloud PBX is an advanced cloud-based telephony solution that delivers a comprehensive set of feature-rich capabilities including Auto Attendants, Hunt Groups, Call Queues and Voicemail. But importantly it also provides all the features your business needs to support work from anywhere.

Key Teams Phone System features include:

  • Desktop and Mobile apps or Desk Phone options.
  • Call Treatment Options – Call forwarding and simultaneous ring, Call Waiting, Voicemail, Call Park.
  • Multi-party calls and conferencing.
  • Delegated call answering and call on behalf.
  • Incoming call flow management – Auto Attendants, Hunt Groups / Call Queues, shared voicemail and more.

What you get with Lucidity

  • Access to advanced features and add-on’s such as call recording, advanced call reporting and Contact Centre functionality.
  • Very competitive calling rates.
  • A skilled team of experts with 15+ years’ experience working with Cloud based telephony.

Design and implementation

We’ll work with you to design and implement a Phone System that works for your business, including call flow diagrams.

Add-on features

  • Contact Centre
  • Call Analytics and Wallboards
  • Call Recording
  • Fax to Email
  • + more

Management portal

Access our management portal to administer your phone system or let us do it for you!

Telco style invoices

Our invoices are in the Telco style format we have become accustomed to, including break downs of services and calling minutes.

We’d love to hear from you and determine the best solution for your business

Check out our menu-based solutions and get an instant estimate now, or get in touch to discuss your specific requirements.

Phone System projects menu

We pride ourselves on delivering cost-effective enterprise grade solutions to small and medium sized businesses just like us. We do this with our transparent menu-based solutions which provide easy to understand deliverables and their estimated costs.

Phone System Lite

Suits businesses with simple telephony requirements and is led by an experienced Lucidity consultant.

Phone System Standard

Is suitable for larger projects where a Lucidity Project Manager is desired to manage the project implementation and go-live.

Phone System Advanced

Is for larger more complex projects where planning workshops and a design document is required before implementation.

Frequently asked questions

In our experience cloud-based telephony is very reliable provided it is implemented correctly and with adequate internet and network provisions.

Webex Cloud PBX is licenced on a per-user basis.

Yes, Webex Cloud PBX supports a wide range of certified desk phones, portables and SIP-based devices.

We pride ourselves on delivering cost-effective enterprise grade solutions to small and medium sized businesses just like us. We do this with our transparent menu-based solutions which provide easy to understand deliverables and their associated costs

– Request menu pricing here.

Moving to Lucidity is easy


Initial meeting

Meet with our friendly team to discuss your business needs and wants.


Model selection

Choose a desktop delivery model – Azure Virtual Desktop or Intune (Physical) Desktop.


Security review

Review your Cyber Security requirements.


Plan selection

Select a Managed IT Services plan from our menu.


Project choices

Select migration and upgrade projects from our menu.


Migration start

Get started with our Professional Services team of consultants who will migrate your business to Lucidity and complete any projects.


Continuous support

Enjoy friendly, secure and evolving Managed IT Services.

Benefits of working with Lucidity

  • Our our good, better, best menu-based solutions provide easy to understand deliverables and their associated costs – see our menu and get an instant estimate now!

  • Lucidity have been working with Cloud telephony products for 15+ years.

  • Be confident your information is secure working with an ISO/IEC 27001 certified Managed IT Services provider.

Not found what you're looking for?

Our case studies

Freshmax Video Case Study

Watch our case study video to find out how Freshmax, one of the largest fresh produce distribution businesses across Australia and New Zealand

Managed Desktop & Managed Outlook for World Travellers

We are a cooperative group of businesses, so our IT need was two-fold. We required overall IT systems for the Management Services part of the business that coordinates the services for the coop members

Managed Desktop Solution for German-New Zealand Chamber of Commerce

Originally founded as the New Zealand-German Business Association Inc. in 1983, the German-New Zealand Chamber of Commerce Inc.

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