The New Normal – Working From Home

This time last week, COVID-19 was rampant elsewhere in the world, but New Zealand still had under 10 known cases. We are now closer to 40 cases and businesses, including ours, are implementing their Business Continuity Plans and working out how to continue business as usual in these unprecedented times. As of right now, Lucidity…

Cloud Services essential in times of crisis

  According to an online Stuff Business article, BusinessNZ has told employers how to prepare for an outbreak of coronavirus. Want VS Need It’s in times like these, that the need for remote working and business continuity planning becomes highlighted as a need rather than a ‘nice to have’.  It’s all well and good being told…

A technical review of Fortinet PartnerSync 2019

In late July I had the opportunity to attend the Fortinet 2019 PartnerSync event in Bali. This was a 3-day event hosted by Fortinet for its partners where Fortinet deliver the latest network & cybersecurity trends & insights from top industry experts. Over the 3 days there were presentations, live demonstrations by Fortinet engineers and…

Microsoft Inspire - Roadmap 2020

Microsoft Inspire Summary 2019

A couple of weeks ago­­ Lucidity’s CEO, Paul O’Brien and I commenced our 15-hour journey to the Nevada Desert for Microsoft Inspire which was hosted in Las Vegas.  Both being first time attendees, Paul and I weren’t exactly sure what to expect, and I think I speak for both of us when I say that the…

Understanding Business Wi-Fi

Over the past few years, Wi-Fi technology has improved greatly, however it isn’t a case of one-size fits all. The requirements for a business in a large office space with continual traffic utilisation from many devices is very different to the Wi-Fi needed at home for casual internet access. What is an Access Point? An…

Cloud Cover – Under The Hood

This blog is a follow-on of sorts from the current information available about our product called ‘Cloud Cover’, before reading the below I would suggest visiting the following link to give you a bit more context : https://www.lucidity.co.nz/cloud-cover/ As part of our Cloud Cover product, Lucidity uses a couple of tools to ensure that machines…

Lucidity 365 – May 2019 Update

The May 2019 updates for Lucidity 365 will simplify the permission management, allowing admins the option to restrict users from customising in their workspace. Furthermore, there are new features which will make it easier to collaborate with your colleagues or others. New: Restrict users from editing the workspace It’s great when people can edit and…

DNS – Why it’s always the problem

Many issues that users and businesses face are often caused by DNS, as illustrated by one of my favourite troubleshooting tools on the internet  – https://isitdns.com/   Mail failures, websites not loading, or even an inability to get into your Managed Desktop, most of the time it’s typically DNS. What is DNS? DNS stands for Domain Name System…

Aging IT Hardware – when it’s time for an upgrade

Here at Lucidity we endeavour to provide our customers with the best service possible. If our customers start having issues with their Lucidity services we carry out several checks to help identify the root cause. The first series of checks is looking at the infrastructure which these services run on. Once these checks have been…