Lucidity’s UC-One phone system platform is powered by Australian leading cloud unified communications provider, Access4.
More than a replacement for your PBX, the UC-One solution enables the way you need to work.
The Access4 solution is built on top of the global leader in voice solutions – Broadsoft, and provides a lot of functionality for very reasonable per user per month pricing .
UC-One provides seamless communications regardless of the device or location of the user. It removes the need for capital investment in technology that ages, instead providing a pay per user per month model that everyone expects from cloud services.
From a simple telephone solution right through to advanced call center platform, UC-One scales to meet business demand.
Using the powerful Access4 management system, Lucidity engineers can configure advanced Call Center solutions directly through the products portal.
Watch this introduction video on what the UC-One solution by Access4 can do for your business.
For most businesses, the phone system is critical to ensuring successful communication and collaboration among their employees, partners and customers.
UC-One Cloud PBX is an advanced cloud-based telephony solution that delivers a comprehensive set of feature-rich capabilities including business telephony, trunking, messaging, conferencing, call queuing and front office functions.
Built with our carrier-grade cloud communications technology and deployed over a single secure platform in over 80 countries, UC-One Cloud PBX is complete with advanced mobility, security and integration features, automated upgrades, and flexible deployment as well as disaster recovery options.
Together with all the capabilities of a legacy PBX—we’ve got you covered.
The solution is incredibly simple to configure and get going and can work with a large range of telephone handsets as well as the computer software client.
UC-One provides seamless communications regardless of the device or location you connect from.
It removes the need for capital investment in technology that ages, instead providing a pay per user per month cost model.
The UC-One platform provides the ability to:
• Have a single bricks and mortar number across multiple devices.
• Have access to the corporate phone environment whilst not in the office.
• See users’ presence and integrate with other systems such as Outlook and CRM.
• Send Instant Messages.
• Use video on demand, both one on one and group sessions.
• Share documents and work spaces in real time without the need for additional emails and the time delay.
The core phone system is powered by the global Broadsoft platform, but the control and management of the solution is delivered by Access4’s control panel system called SASBOSS.
This technology greatly simplifies working with the Broadsoft platform, providing an easy intuitive interface for either your administrators or our tech support to manage your calling setup and routing day to day.
Lucidity researched Cloud PBX solutions in detail before we chose the Access4 solution.
We were impressed with the huge amount of functionality you get from the product for the money and the way it scales from a simple phone system with low cost extensions through to a fully fledged Call Centre solution.
In fact we are so impressed with it, we are implementing it in our Customer Services centre to manage our call flows and improve customer experience on the phone to our team.
Get in touch with us to see what a UC-One solution would look like for your business and what the monthly costs would be.
Tasks in Teams Microsoft have recently deployed a new feature which integrates your Planner and To Do tasks in Microsoft Teams. Microsoft first announced this at the Microsoft Ignite conference last year and this exciting development is now upon us, bringing a cohesive task management experience to Microsoft Teams users. The Planner and To Do…
Our Lucidity 365 platform has some awesome new features which we released this week in our October update. We are excited to share these updates with you and work with our customers to develop their workspaces to drive collaboration and productivity. You can display YouTube videos in your workspace to share company news, provide helpful training, share success stories and more. The new YouTube tile allows you to easily embed YouTube videos on…
Lucidity are delighted to announce that last week, after 7 long years away, Andrew Morpeth has rejoined the Lucidity team. Andrew is a 7-time Microsoft MVP – this is an annual award for community contributions to Microsoft technology. Needless to say, but Microsoft MVPs are fairly thin on the ground here in New Zealand, so this…
As Bob Dylan once famously said “The times they are a changing (in the way we consume IT)” or something along those lines anyway… The ‘Modern Workplace’ is here, and remote/flexible working has become even more of a priority with recent global events. The IT Model of the Modern Workplace In 2020, the way people…
Protecting the legitimacy of your mailbox is essential in 2020 and email protection is now an integral part of the Managed Service Providers toolkit. When we talk about email protection, this comes in 2 flavours: Protection of the email coming in against mail born threats like spam, viruses, malware & phishing etc Protecting your domains…
Leading a team to deliver a project within a defined timeframe, whilst ensuring the goals are achieved and success criteria are met, is just the start of the many responsibilities of managing a project. With the changes COVID-19 has brought to our country, businesses have had to rapidly adjust to new ways of working. Managing…