Starting Point
When Lucidity first engaged with Bluelab, they were running ageing on-premise servers that were slow and increasingly vulnerable. Their existing MSP wasn’t keeping pace with the business, and Bluelab knew it.
The initial MSP wasn’t cutting the bill… We needed someone here that can understand that we’re a tech company, understand that we are a forward-thinking company.” — Jamie Wallace, Business Systems Administrator – Bluelab


The Roadblock
Bluelab needed a provider who could modernise their environment and make security the foundation of every decision, not an afterthought. They interviewed a range of MSPs before landing on Lucidity.


Because the IT infrastructure is so sound, due to the work of Lucidity and myself, I can now focus more on other, more important things than simple IT issues.``
The Breakthrough
The Result: A fully decommissioned server environment, a hardened Microsoft 365 platform, and the freedom to focus on innovation rather than IT issues.








