Rua Bioscience Video Case Study

Building a connected future from the Ruatōria to Brisbane

Lucidity’s Managed IT Services help Rua Bioscience stay secure, connected, and ready to grow.

Starting Point

Rua Bioscience was founded as a social enterprise to boost the East Coast’s economic wellbeing. With teams in Ruatōria, Gisborne, and beyond, connection was critical.

At the start, they needed the basics: files, email, and a website. Lucidity set up the core infrastructure and supported Rua from day one.

“We’ve got a team based in Tuia…in Gisbornea…outside of the region and we have to remain connected to run an organization” — Paul Naske, CEO – Rua Bioscience

The Roadblock

As Rua expanded, new facilities and a growing team brought greater IT demands. Secure systems, scalable infrastructure, and reliable connectivity became critical for daily operations.

One major challenge was getting high-quality internet into remote Ruatōria – a must-have for communication and business continuity, but difficult to deliver in such a location. Lucidity made it work, and that network remains the backbone of their operations today.

You want a professional setup, you want IT to work, and you want to be safe in your IT environment - Lucidity are the right company to go to.”

– Paul Naske, CEO – Rua Bioscience

The Breakthrough

Lucidity now delivers fully managed IT services to Rua Bioscience, including Microsoft 365, Azure Virtual Desktop, endpoint management with Intune, secure identity management, and managed network and internet services. These solutions ensure secure connectivity, protect sensitive data, and allow Rua to operate smoothly across all locations and stages of growth.

The Result: A secure, connected backbone supporting growth from the East Coast to the world.

How do you keep a remote business connected and secure?

Explore our partnership with Rua Bioscience, a purpose-driven pharmaceutical company, and see how we built a secure IT backbone with Microsoft Cloud – enabling reliable connectivity in remote locations, seamless collaboration across teams, and a resilient platform to support their mission and growth.

Your Trusted IT Partner: