Find the answer to your request in our knowledge base.
Contact support team
Can’t find your answer in the knowledge base?
Log in to the support portal to submit a ticket - this is the preferred method of logging a support request
Email our support team: email@example.com (your email will automatically generate a support case and email confirmation of receipt)
Phone our support team: +64 9 377 2227
- Emergency 24/7 paging service: 0800 502 055
Not getting responses from the above?
If you’ve logged a support request using one of the above methods, but you feel it’s not getting the attention it deserves, please use one of the following escalation points.
- Non-urgent support escalation - please email our Customer Services Team at: firstname.lastname@example.org
- Urgent or emergency support escalation - please phone your Account Manager
Client services login
Login as follows to access your applications from anywhere.
Managed SharePoint: Please contact your site administrator for your unique customer login.
Managed CRM: Please contact your site administrator for your unique customer login.