Managed IT Services

If managing your IT is time consuming and your IT infrastructure spend is a concern, then outsourcing could be your solution

What we offer

Imagine no longer having to manage your IT in house, as well as being able to work from anywhere, improving your data security and reducing your IT costs.

At Lucidity, we provide fully Managed IT Services meaning you can entirely or partially, outsource your existing IT operations, including all your usual business applications, desktops, devices, hardware, networks, platforms and servers.

We’ll assume ongoing responsibility for managing, monitoring and problem resolution for your select IT systems on your behalf, with the flexibility of a pay as you need, subscription plan.

Plus, as the Managed Service of the Year award winner at the 2017 Microsoft partner awards, you can be assured that you are in the best hands.

Sounds good?


Managed IT Services

We provide a virtual desktop called Managed Desktop, which allows all your current business applications to be accessible to your staff from anywhere, using any internet enabled device.


Applications provided

  • Microsoft Office 365
  • Microsoft Dynamics CRM
  • All Windows applications
  • Skype for Business

Additional services

  • Disaster Recovery (DR)
  • My Files
  • Network connectivity
  • Security and backup

Support services

24/7 helpdesk for incident resolution and services requests.

Benefits for your business

Reduced IT costs

You’ll no longer need to invest in hardware and in-house servers to run your IT systems. Our services are also scalable to your needs meaning you’ll have the flexibility to pay per user so there is no wasted IT cost.

Easily accessible support

Our technical support team is available 24/7 and will also visit you onsite if required.

Improved business focus

Your team will spend less time managing your IT operations, meaning more time to work towards business growth.

Flexible solutions

Different organisations have specific needs – we don’t take a “one size fits all” approach and will provide a tailor-made solution focused on your specific requirements.

Better Disaster Recovery Protection

Our services are built on highly available infrastructure and are housed in trusted data centres, giving you more resilience against hardware failure, better protection of your data and no dependency on your physical premises.

Local infrastructure

Our servers are hosted locally in NZ so you can be assured that your data is safe and easily available.

Remote working

Your employees will be able to access all their work and normal applications from anywhere, enabling flexible working while still ensuring your data is secure.

IT simplicity, not complexity

We know that for you to choose our solution we need to make it easy to implement and easy to sustain. Our goal is to offer a seamless transition process and simple procedures that will make IT easier for your business to consume.

What our clients say

Contact information
2 Rockridge Avenue, Penrose, Auckland 1061
24/7 support
+64 9 363 88 88
About us
We are a New Zealand cloud services provider helping our clients benefit from trusted cloud based IT solutions that are easy to consume.
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