This blog is a follow-on of sorts from the current information available about our product called ‘Cloud Cover’, before reading the below I would suggest visiting the following link to give you a bit more context: Cyber Security As part of our Cloud Cover product, Lucidity uses a couple of tools to ensure that machines…
Over the past few months Lucidity have started making a bit of noise about our new product Lucidity 365. Paul, our CEO has written a blog about how excited he is about bringing a new modern way of working into the New Zealand market and I also did a blog post introducing the product in…
The May 2019 updates for Lucidity 365 will simplify the permission management, allowing admins the option to restrict users from customising in their workspace. Furthermore, there are new features which will make it easier to collaborate with your colleagues or others. New: Restrict users from editing the workspace It’s great when people can edit and…
Many issues that users and businesses face are often caused by DNS, as illustrated by one of my favourite troubleshooting tools on the internet – https://isitdns.com/ Mail failures, websites not loading, or even an inability to get into your Managed Desktop, most of the time it’s typically DNS. What is DNS? DNS stands for Domain Name System…
Lucidity will be ending support for Windows 7 Devices on the 30th of September 2019. This may result in Windows 7 devices being unable to connect to Lucidity services such as Managed Desktop. This is in preparation for the end of Microsoft’s extended support for Windows 7 Devices which ends on the 14th of January,…
Here at Lucidity we endeavour to provide our customers with the best service possible. If our customers start having issues with their Lucidity services we carry out several checks to help identify the root cause. The first series of checks is looking at the infrastructure which these services run on. Once these checks have been…
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