Some useful websites for your daily browse

The internet is full of wonders. There are many interesting, useful or simply for fun websites that many people don’t know about. In this article, I will be covering some websites that may have useful archives, improve your productivity or simply have some fun. 1.    https://combinepdf.com This helpful tools will help you combine multiple PDF…

Lucidity Security Advisement

Our support team have seen a few different types of malicious emails floating around over the last few weeks targeted at some of our customers so we thought we’d send a quick update out to address these types of emails and what you can do to keep them at bay. We have touched on many…

How-you-can-help-speed-up-the-support-process

How you can help speed up the support process

As a triage agent, our duty is to make sure that everything is prioritised and going to the right team, so we can resolve our customer’s issues as efficiently as possible. When the times are quiet, we are able to go through existing tickets and see if we are able to help out or follow…