We're a New Zealand managed IT company that's been around since 2002. Senior to senior, ISO 27001 certified, Microsoft Partner of the Year (twice). Get to know who you'll actually be working with.
See how we help businesses like yours
Check out our Case StudiesRunning a business is tough, and it's even harder when IT problems slow you down. Pick the challenge that sounds most like you, and we'll show you how we'd fix it - in plain English.
Want to know your real IT cost?
Free IT Cost Audit
When one person knows everything, the business is fragile.
Real protection from real threats, in plain English.
IT that grows when you do, without the rebuild.
Your systems should talk. Your data should make sense.
Know what you'll pay. No surprises, no creep.
Get IT off your plate so you can run the business.
Already paying for it. Let's make it actually work.
AI without the hype. Practical steps to get started.
Day-to-day IT support, helpdesk, device management, and senior-level strategic advice - done by people who actually know your business.
Want more value from your Microsoft 365 investment?
Free MS365 Utilisation Audit
Low-cost fixed-fee support with proactive monitoring.
Full-service managed IT for businesses that need everything.
Our top-tier plan, with 24/7 support.
Backup support for businesses with internal IT.
Strategic IT guidance and quarterly planning.
Servers, networks, and endpoints kept secure.
Microsoft Partner of the Year, Nerdio Platinum Partner, and twenty years of cloud experience. Azure, Microsoft 365, and seamless migrations.
Are you getting the most out of Microsoft 365?
Free Microsoft 365 Setup Audit
Enterprise-grade cloud infrastructure.
Secure, full-powered desktops on any device.
Email, Teams, SharePoint and OneDrive setup.
AI assistance built into daily tools.
Move off old hardware onto Azure.
Modern protection from data loss.
Microsoft Teams Phone and Cloud PBX.
Practical AI advisory, not hype.
ISO 27001 certified cybersecurity for NZ businesses that don't have an in-house security team.
Worried about a potential hacking event?
Free Cybersecurity AuditTwenty years of doing this means we already understand how your industry works, the apps you depend on, and compliance.
The right expertise for your business:
Industries we support
Practice management, LexisNexis, compliance.
Accounting practice support, Microsoft 365
Specialist vertical apps, OT/IT convergence.
IT that works for tight budgets.
Distributed teams, mobile workflows.
MedTech support, patient data security.
Nerdio, strategy & overflow support.
Managed IT, cloud and data integrity
Guides, case studies, videos, and white papers - written by the same people who'll be working on your IT.
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Visit our Insights Centre
Lucidity has been at the forefront of remote desktop technology for over two decades. Until 2019, we operated our own hardware platforms hosted in New Zealand data centers. However, with the advent of Azure Virtual Desktop in 2019, we made a strategic decision to migrate all our customer platforms to Microsoft Azure over the next few years. At that time,…
Lucidity have a long history of partnering with Non – Profit Organisation’s throughout New Zealand to help with their important work. We were privileged to recently host an online webinar providing an overview of the discounted offerings relating to M365, Azure & Lucidity Cyber Security reviews for new and existing customers in Auckland, Hamilton, Tauranga…
When natural disasters strike, the effects can be devastating, and the damage can be felt for years. One area that is particularly vulnerable to such events is our communication networks. In New Zealand, extreme weather events have exposed the fragility of the fibre network, which runs everything from voice calls to mobile data and broadband.…
Office 365, Teams, Exchange, SharePoint and OneDrive have quality of life & feature updates available and coming soon. See the list below for a more detailed breakdown of what each entails. Teams updates: New Teams Rooms licenses Microsoft Teams Rooms Standard ($21.79) and Microsoft Teams Rooms Premium retired Microsoft Teams Rooms Basic – $0 per…
It seems that nearly as long as passwords have been around, they’ve been a major source of security concern. Eighty-one percent of security incidents happen due to stolen or weak passwords. Additionally, employees continue to neglect the basics of good cyber hygiene. For example, 61% of workers use the same password for multiple platforms. And…
Project Background: Throughout the supply chain of Fresh Produce, from field to fork, Freshmax drives innovation and efficiency and manages commercial relationships across 87 countries spanning seven continents. Annually Freshmax handle more than 36 million boxes of fresh produce.The Freshmax Group comprises one of the largest fresh produce marketing and distribution operations across the Southern…
Project Background: During the Global Covid 19 Pandemic, a vast majority of industries had to work remotely very suddenly. New Zealand Travel Brokers had an important role in the repatriation effort, and so Lucidity offered substantially discounted Microsoft services to ensure that their businesses could continue to operate in a remote capacity and bring our…
Patrick Gower looks at the human toll of cyber crime Fearmongering or a new harsh reality? Patrick Gower’s latest documentary is a deep dive into the current state of cyber-crime and how it affects not only individuals, but businesses and organisations. You can watch the documentary on ThreeNow. “If you are anything like me you…
A story by one of our founders, Paul O’Brien, on how Lucidity came to be. I hadn’t given this too much thought until the other day… but crikey… it’s just dawning on me – we’ve been doing this 20 years! On the 1st August 2002, we signed a 60 month $100k contract to deliver a…
Addressing human error can be a tricky task for your business.
If you are interested in IT Solutions or Managed IT Services, fill the form below and we will be in touch
If you are interested in IT Solutions or Managed IT Services, fill the form below and we will be in touch
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