For customers who are using or planning to use Microsoft Teams chat and collaboration, Teams Phone System is a no brainier that consolidates all your communications requirements into a single solution. Does any of the following sound familiar?
Where Microsoft Teams Phone System can help
Your phone system doesn’t support remote working.
No mobile app support.
No visibility into staff availability.
Aging hardware that is expensive to support or ties you to a desk.
Lucidity’s Microsoft Teams Phone System solution
Microsoft Teams Phone System enables calling capabilities directly in the Teams application bringing all your communications needs into a single application.
Microsoft Teams Phone System is an enterprise grade solution that includes all the features you would expect of a Phone System or PBX, including Auto Attendants, Hunt Groups, Call Queues, Voicemail, Audio/Video Conferencing. But importantly it also provides all the features your business needs in the modern world – supporting work from anywhere, visibility of staff availability, chat, screen sharing, Online Meetings and more.
Key Teams Phone System features include:
What you get with Lucidity
Design and implementation
We’ll work with you to design and implement a Phone System that works for your business, including call flow diagrams.
Add-on features
Management portal
Access our management portal to administer your phone system or let us do it for you!
Telco style invoices
Our invoices are in the Telco style format we have become accustomed to, including break downs of services and calling minutes.
We’d love to hear from you and determine the best solution for your business
Check out our menu-based solutions and get an instant estimate now, or get in touch to discuss your specific requirements.
Phone System projects menu
We pride ourselves on delivering cost-effective enterprise grade solutions to small and medium sized businesses just like us. We do this with our transparent menu-based solutions which provide easy to understand deliverables and their estimated costs.
Phone System Lite
Suits businesses with simple telephony requirements and is led by an experienced Lucidity consultant.
Phone System Standard
Is suitable for larger projects where a Lucidity Project Manager is desired to manage the project implementation and go-live.
Phone System Advanced
Is for larger more complex projects where planning workshops and a design document is required before implementation.
Frequently asked questions
Believe it or not, Microsoft has been in the phone system game for over 15 years! Beginning with Office Communications Server, then Lync, Skype for Business, and now Teams, they have vast experience delivering enterprise grade telephony. In our experience, Teams is a very reliable and feature rich solution. Any issues you may have heard about are almost always related to a poor implementation or inadequate internet and network provisions.
To enable Phone System features in Microsoft Teams, a ‘Phone System’ licence is required. This is available as an add-on licence or included in the Microsoft 365 E5 bundle.
Yes, Microsoft Teams supports a wide range of certified desk phones, portables and SIP-based devices as well as meeting room solutions.
We pride ourselves on delivering cost-effective enterprise grade solutions to small and medium sized businesses just like us. We do this with our transparent menu-based solutions which provide easy to understand deliverables and their associated costs –
Request menu pricing here.
Moving to Lucidity is easy
1.
Initial meeting
Meet with our friendly team to discuss your business needs and wants.
2.
Model selection
Choose a desktop delivery model – Azure Virtual Desktop or Intune (Physical) Desktop.
3.
Security review
Review your Cyber Security requirements.
4.
Plan selection
Select a Managed IT Services plan from our menu.
5.
Project choices
Select migration and upgrade projects from our menu.
6.
Migration start
Get started with our Professional Services team of consultants who will migrate your business to Lucidity and complete any projects.
7.
Continuous support
Enjoy friendly, secure and evolving Managed IT Services.
Benefits of working with Lucidity
Our good, better, best menu-based solutions provide easy to understand deliverables and their associated costs.
Lucidity have worked with Microsoft Phone System products since their inception 15+ years ago. In fact, we were the first NZ based provider to offer hosted Microsoft Phone System capabilities.
Phone System project oversight from our 9-time Microsoft MVP specialising in Microsoft Teams.
Our highly skilled consultancy team can assist across the Microsoft Cloud.
Be confident your information is secure working with an ISO/IEC 27001 certified Managed IT Services provider.
Not found what you're looking for?
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UC-One Contact Centre
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Our case studies
Turanga Health Video Case Study
Watch how Lucidity helped Turanga Health modernise their IT systems with Microsoft Cloud to support mobile healthcare across rural Aotearoa.
Rua Bioscience Video Case Study
Lucidity partnered with Rua Bioscience to deliver secure, scalable cloud IT solutions – helping this Māori-led social enterprise stay connected across remote teams with Microsoft 365, Azure Virtual Desktop, and managed IT support.
Corson Grain Video Case Study
See how Lucidity enabled Corson Grain to modernise operations with secure cloud IT across New Zealand and Australia.
