For customers who are using or planning to use Microsoft Teams chat and collaboration, Teams Phone System is a no brainier that consolidates all your communications requirements into a single solution. Does any of the following sound familiar?
Where Microsoft Teams Phone System can help
Your phone system doesn’t support remote working.
No mobile app support.
No visibility into staff availability.
Aging hardware that is expensive to support or ties you to a desk.
What you get with Lucidity
Design and implementation
We’ll work with you to design and implement a Phone System that works for your business, including call flow diagrams.
Add-on features
Management portal
Access our management portal to administer your phone system or let us do it for you!
Telco style invoices
Our invoices are in the Telco style format we have become accustomed to, including break downs of services and calling minutes.
Frequently asked questions
Believe it or not, Microsoft has been in the phone system game for over 15 years! Beginning with Office Communications Server, then Lync, Skype for Business, and now Teams, they have vast experience delivering enterprise grade telephony. In our experience, Teams is a very reliable and feature rich solution. Any issues you may have heard about are almost always related to a poor implementation or inadequate internet and network provisions.
To enable Phone System features in Microsoft Teams, a ‘Phone System’ licence is required. This is available as an add-on licence or included in the Microsoft 365 E5 bundle.
Yes, Microsoft Teams supports a wide range of certified desk phones, portables and SIP-based devices as well as meeting room solutions.
We pride ourselves on delivering cost-effective enterprise grade solutions to small and medium sized businesses just like us. We do this with our transparent menu-based solutions which provide easy to understand deliverables and their associated costs –
Request menu pricing here.
Benefits of working with Lucidity
Our good, better, best menu-based solutions provide easy to understand deliverables and their associated costs.
Lucidity have worked with Microsoft Phone System products since their inception 15+ years ago. In fact, we were the first NZ based provider to offer hosted Microsoft Phone System capabilities.
Phone System project oversight from our 9-time Microsoft MVP specialising in Microsoft Teams.
Our highly skilled consultancy team can assist across the Microsoft Cloud.
Be confident your information is secure working with an ISO/IEC 27001 certified Managed IT Services provider.
