Smarter MSP Cloud Delivery with Azure & Nerdio | Lucidity
Lucidity helps MSPs deliver faster, smarter, and more cost-effective cloud services – powered by Nerdio and Azure Virtual Desktop.
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Your MSP Partner for
Azure and Nerdio Delivery
At Lucidity, we understand the pressures MSPs face – tight margins, demanding customers, and the constant need to deliver more with less. We’ve built our capability around Microsoft Azure, Nerdio, and Azure Virtual Desktop (AVD) to help MSPs like you deliver better managed services, faster onboarding, and more scalable cloud environments.
Whether you need a trusted delivery partner for an urgent project, specialist Nerdio expertise, or additional engineering capacity, we’re ready to get started from the first conversation.
Proven Results
Nerdio in Action
Lucidity migrated an entire customer base from legacy on-premise hardware to a single Azure cloud platform, delivering faster onboarding and a more cost-effective service model. Here is what our own team and our Nerdio partners have to say about the outcome.
The team at Lucidity are a fantastic Nerdio partner. They’re forward thinking and fully embrace our technology to benefit their business. They saw early on the power of unifying all their client installations and became a Platinum Partner with us, certifying 10 of their engineers in our NMM product.
It’s been great to watch them fully leverage the Microsoft Azure cloud and move every one of their customers off old environments. We look forward to working a lot more with Lucidity and together growing our footprint in Azure Virtual Desktop and Intune technology in New Zealand.
One Platform.
Every Customer. Total Control.
Paul O’Brien, Founder and Director of Lucidity, on how Nerdio’s Intune integration is consolidating AVD and endpoint management, and what that means for MSP efficiency.
See It in Action
thePickle Case Study
thePickle, a US-based MSP, needed urgent support migrating a customer’s hosted desktop environment. With customer commitments on the line, they turned to Lucidity. The result? Round-the-clock delivery, daily progress reports, and a seamless migration – completed while their US team slept.
Smarter MSP Delivery Starts Here.
Whether you need a trusted delivery partner for an urgent project, specialist Nerdio expertise, or additional engineering capacity, we are ready to get started from the first conversation.
If you need extra capacity for your IT support helpdesk, we can help with that too.
Frequently Asked Questions
Got questions about our services? We’ve got answers.
What kinds of businesses do you actually work with?
NZ SMBs between 10 and 200 staff. We’re the right fit if you’re big enough to have real IT complexity but not big enough to justify a full in-house IT team. Teams on the ground in Auckland and Gisborne, regular travel to Tauranga and the Waikato. Strongest experience in Legal, FMCG, AEC, and Manufacturing, but we’ve worked across most industries over twenty years.
How does Lucidity partner with other MSPs?
We act as an extension of your engineering team. Whether you need a white-label partner to handle complex Azure migrations behind the scenes, specialist Nerdio configuration expertise, or extra engineering capacity for an urgent rollout, we adapt to your business model to deliver seamless project execution.
What certifications do your engineers hold?
As a Platinum Nerdio Partner and a verified Microsoft Solutions Partner, our engineering team holds advanced certifications including AZ-305 (Azure Solutions Architect), AZ-140 (Configuring and Operating Microsoft Azure Virtual Desktop), AZ-104, and AZ-900. Our senior engineers are fully certified in deploying and optimizing the Nerdio Manager for MSP (NMM) platform.
How does the “Follow-the-Sun” delivery model benefit my MSP?
Because our engineering team is located across New Zealand and Australia, we leverage the time zone difference to work while your local team sleeps. If you are located in the US or Europe, your projects and customer migrations progress overnight. You wake up to a completed status report ready for your morning stand-up, drastically reducing downtime for your end-users.
Can you help move our customers off legacy, on-premise infrastructure?
Yes. We specialize in taking complex, multi-application on-premises environments or legacy hosted desktops and re-architecting them securely for the public cloud. We fully transitioned our own 20-year legacy data center infrastructure to the Azure cloud, meaning we bring real-world, battle-tested migration strategies to your customer deployments.
Do you offer support after the initial Azure or AVD deployment?
Yes. Beyond initial scoping, architectural design, and migration, we provide comprehensive platform management and ongoing backend infrastructure support plans. We help you maintain centralized oversight, engineer accountability, and audit logging through a unified Nerdio and Intune control panel.
