Paul O'Brien, CEO, Lucidity Cloud Services

Lucidity Cloud Services snaps up XSYS IT

Acquisition announcement: Specialist cloud services company Lucidity Cloud Services has acquired managed service provider XSYS IT in a cash deal that adds 77 new customers and grows staff numbers to 32. Lucidity’s founder and CEO Paul O’Brien (pictured) says no job losses will result from the acquisition. Former XSYS IT CEO Simon Rowan takes up…

Lucidity 365 – May 2019 Update

The May 2019 updates for Lucidity 365 will simplify the permission management, allowing admins the option to restrict users from customising in their workspace. Furthermore, there are new features which will make it easier to collaborate with your colleagues or others. New: Restrict users from editing the workspace It’s great when people can edit and…

DNS – Why it’s always the problem

Many issues that users and businesses face are often caused by DNS, as illustrated by one of my favourite troubleshooting tools on the internet  – https://isitdns.com/   Mail failures, websites not loading, or even an inability to get into your Managed Desktop, most of the time it’s typically DNS. What is DNS? DNS stands for Domain Name System…

Aging IT Hardware – when it’s time for an upgrade

Here at Lucidity we endeavour to provide our customers with the best service possible. If our customers start having issues with their Lucidity services we carry out several checks to help identify the root cause. The first series of checks is looking at the infrastructure which these services run on. Once these checks have been…

Is the mail really malicious?

Following on from yesterdays blog, How to identify malicious emails, today we will look at whether the email is actually malicious and some techniques scammers use to make it seem legitimate. Is the mail really malicious? Please note that you need to weigh all the red flags in yesterday’s blog if you want to rule…

How to identify malicious emails

We all get our share of spam, some more than others. But how do we differentiate between simple commercial spam and the types of emails that are sent with malicious intent? The unsolicited commercial spam email is generally easy to recognise, report, and discard, but what about more dangerous types of spam? How can you…