My name is Paul O’Brien, and I am the founder of Lucidity. I started this business way back in 2002 as an IT engineer with an idea to use the Internet to deliver applications to users and eradicate onsite servers. We started with delivering Virtual Desktop solutions right back with Citrix v1.0 – we’ve been…
Day one on the front lines of desktop support for Lucidity, I was handed a headset with a smile and a “Good luck” from my new-found team. I gripped my headset tight in the trench anticipating the first call to come flying through. The phone line rings! The ringing echoes in my stomach, churning up…
With the launch of Lucidity’s Teams Voice service imminent, we decided to treat ourselves and get a new conferencing solution for our boardroom. We identified the Yealink CP960 Conference Phone as the device for us and this week it finally arrived. Paul, our CEO, was extremely excited about the new toy and almost as soon…
Over the past year we have been working hard on delivering a new product and a new way of working to the New Zealand market. With NZ having one of the highest adoption rates of Office 365 in the world, it was only a matter of time before a Kiwi business took the bull by…
At one of my first IT jobs working as a technician, I remember a lady running up to our helpdesk and desperately pleading with us to help her recover documents of a personal nature from an external hard drive that had broken. The documents? Her only copies of wedding photos and pictures of her first…