A story by one of our founders, Paul O’Brien, on how Lucidity came to be. I hadn’t given this too much thought until the other day… but crikey… it’s just dawning on me – we’ve been doing this 20 years! On the 1st August 2002, we signed a 60 month $100k contract to deliver a…
According to an online Stuff Business article, BusinessNZ has told employers how to prepare for an outbreak of coronavirus. Want VS Need It’s in times like these, that the need for remote working and business continuity planning becomes highlighted as a need rather than a ‘nice to have’. It’s all well and good being told…
Many issues that users and businesses face are often caused by DNS, as illustrated by one of my favourite troubleshooting tools on the internet – https://isitdns.com/ Mail failures, websites not loading, or even an inability to get into your Managed Desktop, most of the time it’s typically DNS. What is DNS? DNS stands for Domain Name System…
This is the third blog in our series about malicious emails. You can read the first two blogs, How to identify malicious emails and Is the mail really malicious by clicking on the links. What to do with a suspected malicious email The answer to this is quite simple: delete the email. You can ignore…
Following on from yesterdays blog, How to identify malicious emails, today we will look at whether the email is actually malicious and some techniques scammers use to make it seem legitimate. Is the mail really malicious? Please note that you need to weigh all the red flags in yesterday’s blog if you want to rule…
We all get our share of spam, some more than others. But how do we differentiate between simple commercial spam and the types of emails that are sent with malicious intent. The unsolicited commercial spam email is generally easy to recognise, report, and discard, but what about more dangerous types of spam? How can you…
Lucidity is pleased to announce the first range of updates for the Lucidity 365 product. These changes are going to be implemented on Wednesday night this week and will apply to all new and existing Lucidity 365 tenants. Announcement Centre The new Lucidity 365 Announcement Centre will allow you to create an announcement (including text,…
Day one on the front lines of desktop support for Lucidity, I was handed a headset with a smile and a “Good luck” from my new-found team. I gripped my headset tight in the trench anticipating the first call to come flying through. The phone line rings! The ringing echoes in my stomach, churning up…
A daily use case of Microsoft Teams
Making the move from Excel to Power BI