remote work

Are we ready for an extended lockdown?

Whilst our team at Lucidity continue to work as an essential service, I was wondering how many other businesses where still working flat tack or sitting waiting and hoping for a reduction in Covid restriction levels. I recently broke my glasses and had been to the optometrist days before the level 4 lockdown had been…

Planner & To Do integration in Microsoft Teams

Tasks in Teams Microsoft have recently deployed a new feature which integrates your Planner and To Do tasks in Microsoft Teams. Microsoft first announced this at the Microsoft Ignite conference last year and this exciting development is now upon us, bringing a cohesive task management experience to Microsoft Teams users. The Planner and To Do…

Power BI – Driving Data Led Decision Making

Businesses that understand the importance of data and base business decisions on that data have a significant advantage over their competitors. One of the primary challenges to getting to this state is how you get this data and make it accessible to decision makers. Microsoft Power BI is a data visualizer. You provide it with…

Lucidity 365 new feature updates

On the 5th of February, Lucidity rolled out the next incremental update to the Lucidity 365 product. This was a major update with a number of new features being rolled out. New features include: Shared Spaces It is now possible for admins to create Shared Spaces in Lucidity 365. Shared Spaces act as separate dashboards…

Paul O'Brien, CEO, Lucidity Cloud Services

Lucidity Cloud Services snaps up XSYS IT

Acquisition announcement: Specialist cloud services company Lucidity Cloud Services has acquired managed service provider XSYS IT in a cash deal that adds 77 new customers and grows staff numbers to 32. Lucidity’s founder and CEO Paul O’Brien (pictured) says no job losses will result from the acquisition. Former XSYS IT CEO Simon Rowan takes up…

DNS – Why it’s always the problem

Many issues that users and businesses face are often caused by DNS, as illustrated by one of my favourite troubleshooting tools on the internet  – https://isitdns.com/   Mail failures, websites not loading, or even an inability to get into your Managed Desktop, most of the time it’s typically DNS. What is DNS? DNS stands for Domain Name System…

Ben Williams – 30 under 30 Award Winner

Ben Williams, one of the stars of the Lucidity Service Desk, was announced as a winner of the inaugural 30 Under 30 Awards by Reseller News. He was one of the winners of the Technical Category. The requirements for this category were as follows: This award honours individuals who possess superior technical expertise and innovation…