Lucidity is pleased to announce the first range of updates for the Lucidity 365 product. These changes are going to be implemented on Wednesday night this week and will apply to all new and existing Lucidity 365 tenants. Announcement Centre The new Lucidity 365 Announcement Centre will allow you to create an announcement (including text,…
Recently we have been talking to more and more of our customers around the integrity of their data within cloud services, most notably Microsoft Office 365 but the concepts discussed here are also transferable to other cloud services. Office 365 is ubiquitous within business and Lucidity are constantly migrating customers and their data into the…
On July 9th 2019, Microsoft will officially end extended support for the Microsoft SQL 2008 and 2008R2 products. This SQL version was a mainstay of databases for several years, particularly for the Web edition that made SQL more accessible to mainstream developers with its affordable pricing and powerful database engine. What does this mean…
My name is Paul O’Brien, and I am the founder of Lucidity. I started this business way back in 2002 as an IT engineer with an idea to use the Internet to deliver applications to users and eradicate onsite servers. We started with delivering Virtual Desktop solutions right back with Citrix v1.0 – we’ve been…
Day one on the front lines of desktop support for Lucidity, I was handed a headset with a smile and a “Good luck” from my new-found team. I gripped my headset tight in the trench anticipating the first call to come flying through. The phone line rings! The ringing echoes in my stomach, churning up…
With the launch of Lucidity’s Teams Voice service imminent, we decided to treat ourselves and get a new conferencing solution for our boardroom. We identified the Yealink CP960 Conference Phone as the device for us and this week it finally arrived. Paul, our CEO, was extremely excited about the new toy and almost as soon…
Over the past year we have been working hard on delivering a new product and a new way of working to the New Zealand market. With NZ having one of the highest adoption rates of Office 365 in the world, it was only a matter of time before a Kiwi business took the bull by…
Here at Lucidity, we take network security seriously. The number of threats to your data is increasing daily, you just need to read the news to hear about another innocent person falling victim to digital degenerates, so to protect yourself and your data, you need to invest in good network protection systems. This is where…
In the world of collaborative online working, there are many different solutions that all claim to do the same thing. The problem with these is that they are usually disjointed and finicky to get up and running before or during your meetings. Introducing Microsoft Teams. Teams is a fantastic piece of kit to have in…
After my most recent blog – Not All Phone Systems are Created Equal – I figured I would do a follow-up piece on another feature of the Lucidity Cloud PBX platform. Contact Centre functionality doesn’t typically come cheap. I have experienced this first hand when looking to find a Contact Centre solution for Skype for…
Not so long ago, the majority of businesses purchased Microsoft licensing on a perpetual basis – a number of licenses are purchased based on user volume. If you added more users you then purchase some more, if your user numbers went down then you kept some spares on the shelf. Alongside this, you then paid…
In the Lucidity office, we have everything from obsessive desk tidiers who keep a never-ending supply of hand sanitizer on their desk, to me. I’m personally trying to improve my workspace. I had 3 monitors, laptops to repair, screwdrivers – the lot, all over my desk. Absolute chaos! I’ve now got rid of two of…
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